Integrate LiveAgent with Box

Send information between LiveAgent and Box automatically, without writing any code, using Zoho Flow.

Build your own integrations between LiveAgent and Box

Connect LiveAgent and Box with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Box using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Comment event occurred

Triggers when the selected event has occurred for a comment

File event occurred

Triggers when the selected event has occurred for a file

Folder event occurred

Triggers when the selected event has occurred for a folder

Task assignment event occurred

Triggers when the selected event has occurred for a task assignment

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create company

Creates a new company

Create contact

Creates a new contact

Add contact to group

Adds a contact to the selected group

Update contact

Updates the details of an existing contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Add comment to file

Adds a comment to the selected file

Create folder

Creates a new folder

Add task to file

Adds a task to the selected file

Fetch file

Fetches the details of an existing file using ID

Fetch folder

Fetches the details of an existing folder by name

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Box?

Box is a cloud storage and collaboration platform to securely store, access, and share files. You can watermark documents, control access and visibility, and organize your content using metadata.

Documents Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Head of Operations, AAA Band Rentals

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