Integrate LiveAgent with Easy Redmine
Send information between LiveAgent and Easy Redmine automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new tasks to your Easy Redmine for new tickets generated in LiveAgent
Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Easy Redmine for fresh tickets initiated in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in Easy Redmine.
Add new tasks to your Easy Redmine for new tickets generated in LiveAgent
LiveAgent + Easy Redmine
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Supported triggers and actions
Integrate LiveAgent and Easy Redmine using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
New time entry
Triggers when a new time entry is added in the selected project
New project or subproject
Triggers when a new project or subproject is created
New task
Triggers when a new task is created in the selected project
New contact
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Create company
Creates a new company
Create ticket
Creates a new ticket
Remove contact from group
Removes a contact from the selected group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Create time entry
Creates a new time entry
Create contact
Creates a new contact
Create project expense
Creates a new expense for a project
Create task
Creates a new task
Create project
Creates a new project
Create project income
Creates a new income for a project
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Easy Redmine?
Easy Redmine is a project management tool with multiple views that lets you visualize your tasks and goals. Customize project templates, collaborate with your team mates, and track time spent efficiently.
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Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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