![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/helpwise.png)
Integrate LiveAgent with Helpwise
Send information between LiveAgent and Helpwise automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/helpwise.png)
Add a new contact in Helpwise whenever a new contact is added in LiveAgent
Ensure quick access to contact information across all platforms for enhanced engagement. This flow will add a new contact in Helpwise whenever a new contact is added in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new contact in Helpwise.
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/helpwise.png)
Add a new contact in Helpwise whenever a new contact is added in LiveAgent
LiveAgent + Helpwise
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between LiveAgent and Helpwise
Connect LiveAgent and Helpwise with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and Helpwise using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Contact created
Triggers when a new contact is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Company created
Triggers when a new company is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/helpwise.png)
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Add contact to group
Adds a contact to the selected group
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Create contact
Creates a new contact
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Create company
Creates a new company
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Create ticket
Creates a new ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Remove contact from group
Removes a contact from the selected group
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Update contact
Updates the details of an existing contact
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Update company
Updates the details of an existing company
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch ticket
Fetches the details of an existing ticket by ID or subject
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/helpwise.png)
Send SMS
Sends an SMS message to the specified customer
![](https://flow-ca-public.nimbuspop.com/flow-apps/helpwise.png)
Send email
Sends an email to the specified customer
![](https://flow-ca-public.nimbuspop.com/flow-apps/helpwise.png)
Create contact
Creates a new contact
![](https://flow-ca-public.nimbuspop.com/flow-apps/helpwise.png)
Send WhatsApp message
Sends a WhatsApp message to the specified customer
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Helpwise?
Helpwise is a shared inbox & shared email platform for growing teams. It lets you easily manage and reply to customer emails without sharing email logins, track the performance of your teams, and more.
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