Integrate LiveAgent with Office 365
Send information between LiveAgent and Office 365 automatically, without writing any code, using Zoho Flow.
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Add a new contact in Office 365 whenever a new contact is added in LiveAgent
Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will add a new contact in Office 365 whenever a new contact is added in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new contact in Office 365.
Add a new contact in Office 365 whenever a new contact is added in LiveAgent
LiveAgent + Office 365
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Supported triggers and actions
Integrate LiveAgent and Office 365 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
Event updated
Triggers when any detail of an existing event is updated
Contact added
Triggers when a new contact is added
Calendar added
Triggers when a new calendar is added
Email received
Triggers when a new email is received
Event added
Triggers when a new event is added in the selected calendar
All Actions - Actions are the automated tasks
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Create company
Creates a new company
Create ticket
Creates a new ticket
Remove contact from group
Removes a contact from the selected group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Create contact
Creates a new contact
Send email
Creates and sends an email to a recipient
Add user
Adds a new account user
Create event
Creates a new event in the selected calendar
Update event
Updates the details of an existing event by ID
Update user
Updates the details of a user by ID
Update contact
Updates the details of an existing contact by ID
Fetch event
Fetches the details of an existing event by title or ID
Fetch user
Fetches the details of a user by display name
Invite user
Invites the specified user to your group
Find contact folder
Finds a contact folder using name
Fetch contact
Fetches the details of an existing contact by name
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Office 365?
Office 365 is a suite of cloud apps by Microsoft. You can manage all your services from one place, collaborate with colleagues, and access data across devices.
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Custom functions
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Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
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Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
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