![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Integrate LiveAgent with Productive
Send information between LiveAgent and Productive automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Create action items in your Productive for newly generated tickets in LiveAgent
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Productive for newly generated tickets in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in Productive.
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Create action items in your Productive for newly generated tickets in LiveAgent
LiveAgent + Productive
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between LiveAgent and Productive
Connect LiveAgent and Productive with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and Productive using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Contact created
Triggers when a new contact is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Company created
Triggers when a new company is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Task created
Triggers when a new task is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Booking created
Triggers when a new booking is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Contact created
Triggers when a new contact is added
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Deal created
Triggers when a new deal is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Contract created
Triggers when a new contract is created
All Actions - Actions are the automated tasks
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Add contact to group
Adds a contact to the selected group
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Create contact
Creates a new contact
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Create company
Creates a new company
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Create ticket
Creates a new ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Remove contact from group
Removes a contact from the selected group
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Update contact
Updates the details of an existing contact
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Update company
Updates the details of an existing company
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch ticket
Fetches the details of an existing ticket by ID or subject
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/liveagent.png)
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Create contract
Creates a new contract
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Create task
Creates a new task
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Create contact
Creates a new contact
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Create project
Creates a new project
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Create booking
Creates a new booking
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Create deal
Creates a new deal
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Update contact
Updates the details of an existing contact
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Update booking
Updates the details of an existing booking
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Update task
Updates the details of an existing task
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Update project
Updates the details of an existing project
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Update deal
Updates the details of an existing deal
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Update contract
Updates the details of an existing contract
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Fetch contact
Fetches the details of an existing contact using ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Fetch project
Fetches the details of an existing project using project ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Fetch company
Fetches the details of an existing company using name
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Fetch people
Fetches the details of the specified people
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Fetch task
Fetches the details of an existing task using task ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Fetch booking
Fetches the details of an existing booking using ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Fetch contract
Fetches the details of an existing contract using ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/productive.png)
Fetch deal
Fetches the details of an existing deal using ID
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Productive?
Productive is a project management tool that includes everything you need to run a profitable agency
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