Integrate LiveAgent with Ringover
Send information between LiveAgent and Ringover automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new contact is in Ringover each time a new contact is created in LiveAgent
Ensure quick access to contact information across all platforms for enhanced engagement. This flow create a new contact is in Ringover each time a new contact is created in LiveAgent.
How it works
- The flow triggers when a new contact is created in LiveAgent.
- Zoho Flow creates a new contact in Ringover.
Create a new contact is in Ringover each time a new contact is created in LiveAgent
LiveAgent + Ringover
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Supported triggers and actions
Integrate LiveAgent and Ringover using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
Tag updated
Triggers when the details of an existing tag are updated
Call answered
Triggers when a call is answered
Voicemail received
Triggers when a new voicemail is received
Contact event occurred
Triggers when a new contact event has occurred
Comment updated
Triggers when a comment is updated
Voicemail available
Triggers when a new voicemail is available
Call received
Triggers when a new call is received
Call missed
Triggers when an incoming call is missed
Call hung up
Triggers when you hang up a call
All Actions - Actions are the automated tasks
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Create company
Creates a new company
Create ticket
Creates a new ticket
Remove contact from group
Removes a contact from the selected group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Create contact
Creates a new contact
Blacklist number
Adds the specified phone number to your team's blacklist
Update phone number
Updates the phone number of the specified contact
Update contact
Updates the details of an existing contact by ID
Fetch contact
Fetches the details of an existing contact
Remove from blacklist
Removes the specified number from your blacklist
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Ringover?
Ringover is a cloud communication solution, integrating business telephony, call center, SMS and instant messaging, focused on team productivity and configurable directly by managers
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All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
