Integrate LiveAgent with Usedesk
Send information between LiveAgent and Usedesk automatically, without writing any code, using Zoho Flow.
Build your own integrations between LiveAgent and Usedesk
Connect LiveAgent and Usedesk with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate LiveAgent and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Company created
Triggers when a new company is created
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create company
Creates a new company
Create contact
Creates a new contact
Add contact to group
Adds a contact to the selected group
Update contact
Updates the details of an existing contact
Remove contact from group
Removes a contact from the selected group
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Add comment
Adds a comment to the specified ticket
Create ticket
Creates a new ticket
Send chat message
Sends a chat message to the specified client
Create agent
Creates a new agent
Create client
Creates a new client
Update client
Updates the details of an existing client
Update agent
Updates the details of an existing agent
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch client
Fetches the details of an existing client using client ID
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
