Integrate LiveAgent with Yodiz
Send information between LiveAgent and Yodiz automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your Yodiz for fresh tickets initiated in LiveAgent
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in your Yodiz for newly generated tickets in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in the selected user story in Yodiz.
Generate a task within your Yodiz for fresh tickets initiated in LiveAgent
LiveAgent + Yodiz
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Supported triggers and actions
Integrate LiveAgent and Yodiz using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
User story created
Triggers when a new user story is created
Task created
Triggers when a new task is created in a user story
Issue created
Triggers when a new issue is created
Epic created
Triggers when a new epic is created
All Actions - Actions are the automated tasks
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Create company
Creates a new company
Create ticket
Creates a new ticket
Remove contact from group
Removes a contact from the selected group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
Update epic
Updates the details of an existing epic
Create user story
Creates a new user story
Update issue
Updates the details of an existing issue
Create epic
Creates a new epic
Create issue
Creates a new issue
Update user story
Updates the details of an existing user story
Create task
Creates a new task in the selected user story
Update task
Updates the details of an existing task
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Yodiz?
Yodiz is a web-based agile project management application for scaling agile and DevOps. It supports product backlog management, kanban, scrum management, bug tracking, team discussions, and software configuration management integrations.
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Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
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Technical and Operations Head, TruAct
