Integrate LiveAgent with Zoho Campaigns

Send information between LiveAgent and Zoho Campaigns automatically, without writing any code, using Zoho Flow.

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Create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent

Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow adds a contact to an existing list. Updates the details of the contact if it already exists. in Zoho Campaigns.
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Create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent

LiveAgent + Zoho Campaigns

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Supported triggers and actions

Integrate LiveAgent and Zoho Campaigns using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

Ticket created

Triggers when a new ticket is created

Company created

Triggers when a new company is created

Campaign created

Triggers when a new campaign is created

Subscriber added to list

Triggers when a subscriber is added to the selected list

Campaign sent

Triggers when a campaign is successfully sent

Campaign failed

Triggers when a campaign is paused, stopped, or cancelled

Contact unsubscribed from list

Triggers when a contact is unsubscribed from the selected list

All Actions - Actions are the automated tasks

Add contact to group

Adds a contact to the selected group

Create contact

Creates a new contact

Create company

Creates a new company

Create ticket

Creates a new ticket

Remove contact from group

Removes a contact from the selected group

Update contact

Updates the details of an existing contact

Update company

Updates the details of an existing company

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Create list

Creates a list with the specified emails

Create tag

Creates a new tag

Tag contact

Tags the specified contact

Add or update contact

Adds a contact to an existing list. Updates the details of the contact if it already exists.

Send campaign

Sends the selected campaign

Clone campaign

Creates a copy of an existing campaign

Add contact to workflow

Adds a contact to the selected workflow

Add contact to list

Adds a new contact to the specified list

Move contact to do-not-mail list

Moves the specified contact to the do-not-mail list

Update list

Updates the details of an existing list

Untag contact

Untags the specified contact

Associate list to campaign

Associates an existing list to the selected campaign

Fetch contact from list

Fetches the details of a contact by email address

Fetch campaign report

Fetches the report for the specified campaign

Fetch contact

Fetches the details of an existing contact

Unsubscribe contact

Removes the specified contact from an existing list

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Zoho Campaigns?

Zoho Campaigns helps you create and send personalized email campaigns. With features like predefined templates, autoresponders, intuitive editor, and reports, you can better engage your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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