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Integrate Maropost Commerce Cloud (formerly Neto) with Freshdesk
Send information between Maropost Commerce Cloud (formerly Neto) and Freshdesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create a contact in Freshdesk when a new purchase is made in Maropost Commerce Cloud (formerly Neto)
Bridge the gap between purchase and support by instantly creating contacts in your customer service platform for immediate assistance. This flow will generate a new contact in Freshdesk in response to new purchases from Maropost Commerce Cloud (formerly Neto).
How it works
- The flow triggers when a new paid order is created in Maropost Commerce Cloud (formerly Neto).
- Zoho Flow creates a new contact in Freshdesk.
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Create a contact in Freshdesk when a new purchase is made in Maropost Commerce Cloud (formerly Neto)
Maropost Commerce Cloud (formerly Neto) + Freshdesk
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Build your own integrations between Maropost Commerce Cloud (formerly Neto) and Freshdesk
Connect Maropost Commerce Cloud (formerly Neto) and Freshdesk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Maropost Commerce Cloud (formerly Neto) and Freshdesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Product created
Triggers when a new product is created
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Product updated
Triggers when the details of an existing product are updated
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Customer updated
Triggers when the details of an existing customer are updated
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Order created
Triggers when a new order is created with the order status set to 'new'
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Paid order created
Triggers when a new paid order is created
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Customer created
Triggers when a new customer is created
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Payment created
Triggers when a new payment is created
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RMA created
Triggers when a new RMA is created
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Content created
Triggers when new content pages are created
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Order completed
Triggers when an order is completed
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Cart created
Triggers when a new cart is created in Abandoned/Closed/Open status
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Ticket updated
Triggers when the details of an existing ticket are updated
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Ticket note added
Triggers when a note is added to the selected ticket
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Contact updated
Triggers when the details of an existing contact are updated
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Ticket created
Triggers when a new ticket is created
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Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
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Create RMA
Creates a new RMA
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Create content
Creates a new content page
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Create order
Creates a new order
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Add supplier
Adds a new supplier
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Add product category
Creates a new product category
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Create customer
Creates a new customer
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Create product
Creates a product
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Update product
Updates the details of an existing product using product SKU
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Update order
Updates the details of an existing order
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Update customer
Updates the details of an existing customer
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Fetch customer
Fetches the details of an existing customer
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Fetch payment
Fetches the details of a payment
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Fetch RMA
Fetches the details of an existing RMA
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Fetch product
Fetches the details of a product using SKU and name
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Fetch content
Fetches the details of an existing content page
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Create group
Creates a new group
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Create forum
Creates a new forum in the selected category
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Create forum category
Creates a new forum category
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Create contact
Creates a new contact
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Create ticket
Creates a new ticket
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Create company
Creates a new company
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Add notes to ticket
Adds private or public notes to the selected ticket
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Update contact
Updates the details of an existing contact
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Update ticket
Updates the details of an existing ticket
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Update company
Updates the details of an existing company
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Fetch company by ID
Fetches the details of an existing company by ID
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Fetch contact by ID
Fetches the details of an existing contact by ID
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Fetch group by ID
Fetches the details of an existing group by ID
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Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
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Fetch ticket status by ID
Fetches the status of a specific ticket by ID
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Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
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Fetch ticket status
Fetches the status of a specific ticket by label
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Fetch company
Fetches the details of an existing company by domain
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Fetch ticket by ID
Fetches the details of an existing ticket by ID
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Fetch ticket priority
Fetches the priority details of a specific ticket by label
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Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
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Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
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Fetch agent by ID
Fetches the details of an existing agent by ID
What is Maropost Commerce Cloud (formerly Neto)?
Neto is a retail management platform that provides a complete solution for ecommerce, POS, Inventory & Fulfillment. It provides features like in-built shipping labelling, inventory control, native accounting integration and more.
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What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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