Integrate Maropost Commerce Cloud (formerly Neto) with Trengo
Send information between Maropost Commerce Cloud (formerly Neto) and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Set up a contact in Trengo following a purchase in Maropost Commerce Cloud (formerly Neto)
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will establish a new contact in Trengo whenever a purchase is made in Maropost Commerce Cloud (formerly Neto).
How it works
- The flow triggers when a new paid order is created in Maropost Commerce Cloud (formerly Neto).
- Zoho Flow creates a new contact in Trengo.
Set up a contact in Trengo following a purchase in Maropost Commerce Cloud (formerly Neto)
Maropost Commerce Cloud (formerly Neto) + Trengo
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Supported triggers and actions
Integrate Maropost Commerce Cloud (formerly Neto) and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Product created
Triggers when a new product is created
Product updated
Triggers when the details of an existing product are updated
Customer updated
Triggers when the details of an existing customer are updated
Order created
Triggers when a new order is created with the order status set to 'new'
Paid order created
Triggers when a new paid order is created
Customer created
Triggers when a new customer is created
Payment created
Triggers when a new payment is created
RMA created
Triggers when a new RMA is created
Content created
Triggers when new content pages are created
Order completed
Triggers when an order is completed
Cart created
Triggers when a new cart is created in Abandoned/Closed/Open status
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Ticket label added
Triggers when a new label is added to an existing ticket
Ticket closed
Triggers when an existing ticket is closed
Ticket reopened
Triggers when an existing ticket is reopened
Note created
Triggers when a new internal message is created
Outbound message sent
Triggers when a new outbound message is sent
Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks
Create RMA
Creates a new RMA
Create content
Creates a new content page
Create order
Creates a new order
Add supplier
Adds a new supplier
Add product category
Creates a new product category
Create customer
Creates a new customer
Create product
Creates a product
Update product
Updates the details of an existing product using product SKU
Update order
Updates the details of an existing order
Update customer
Updates the details of an existing customer
Fetch customer
Fetches the details of an existing customer
Fetch payment
Fetches the details of a payment
Fetch RMA
Fetches the details of an existing RMA
Fetch product
Fetches the details of a product using SKU and name
Fetch content
Fetches the details of an existing content page
Assign label for ticket
Assigns the specified label for an existing ticket
Send ticket message
Sends a ticket message
Send email
Sends an email to the specified email address
Create ticket
Creates a new ticket
Create profile
Creates a new profile
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update profile
Updates the details of an existing profile by ID
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Fetch ticket
Fetches the details of an existing ticket by ID
Update contact custom field
Updates the details of an existing contact custom field
What is Maropost Commerce Cloud (formerly Neto)?
Neto is a retail management platform that provides a complete solution for ecommerce, POS, Inventory & Fulfillment. It provides features like in-built shipping labelling, inventory control, native accounting integration and more.
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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