Integrate Order Desk with CloudTalk
Send information between Order Desk and CloudTalk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a confirmation SMS notification via CloudTalk for every new order in Order Desk
Keep your customers informed by sending an order confirmation SMS after their purchase. This flow sends a notification from CloudTalk each time a new order is created in Order Desk.
How it works
- The flow triggers when a new order is created in Order Desk.
- Zoho Flow sends an SMS message in CloudTalk.
Generate a confirmation SMS notification via CloudTalk for every new order in Order Desk
Order Desk + CloudTalk
Build your own integrations between Order Desk and CloudTalk
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Supported triggers and actions
Integrate Order Desk and CloudTalk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Order created
Triggers when a new order is created
Call created
Triggers when a new call of the selected type is created
Agent created
Triggers when a new agent is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create order
Creates a new order
Change folder
Moves the specified order to a different folder
Add shipment
Adds a shipment to an order at Order Desk
Update order
Updates the details of an existing order using order ID
Create agent
Creates a new agent
Add activity
Adds an activity to an existing contact
Create contact
Creates a new contact
Send SMS
Sends an SMS message
Add note
Adds a note to an existing contact
Update contact
Updates the details of an existing contact
Update agent
Updates the details of an existing agent
Fetch contact
Fetches the details of an existing contact using ID or keyword
What is Order Desk?
Order Desk is an omnichannel ecommerce order management application that lets you automate your order workflows. It provides a rules engine, numerous integrations, and more.
Similar apps
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
