Integrate Order Desk with Twilio

Send information between Order Desk and Twilio automatically, without writing any code, using Zoho Flow.

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Send a confirmation text message from Twilio when new orders are made in Order Desk

Ensure customers receive reassurance with an order confirmation SMS upon their purchase. This flow will send a notification via Twilio whenever new orders are generated in Order Desk.

How it works
  1. The flow triggers when a new order is created in Order Desk.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Send a confirmation text message from Twilio when new orders are made in Order Desk

Order Desk + Twilio

Build your own integrations between Order Desk and Twilio

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Supported triggers and actions

Integrate Order Desk and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order created

Triggers when a new order is created

SMS message received

Triggers when a new SMS message is received

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

All Actions - Actions are the automated tasks

Create order

Creates a new order

Change folder

Moves the specified order to a different folder

Add shipment

Adds a shipment to an order at Order Desk

Update order

Updates the details of an existing order using order ID

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

What is Order Desk?

Order Desk is an omnichannel ecommerce order management application that lets you automate your order workflows. It provides a rules engine, numerous integrations, and more.

E Commerce

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

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