![](https://flow-ca-public.nimbuspop.com/flow-apps/planso_forms.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Integrate PlanSo Forms with Groove
Send information between PlanSo Forms and Groove automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-ca-public.nimbuspop.com/flow-apps/planso_forms.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Create a new ticket in Groove following a form submission in PlanSo Forms
Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in Groove for new form submission in PlanSo Forms.
How it works
- The flow triggers when a new form entry is made in PlanSo Forms.
- Zoho Flow starts a new ticket for your customer in Groove.
![](https://flow-ca-public.nimbuspop.com/flow-apps/planso_forms.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Create a new ticket in Groove following a form submission in PlanSo Forms
PlanSo Forms + Groove
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between PlanSo Forms and Groove
Connect PlanSo Forms and Groove with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate PlanSo Forms and Groove using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-ca-public.nimbuspop.com/flow-apps/planso_forms.png)
Form entry made
Triggers when a new form entry is made
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Agent replied
Triggers when an agent replies to a ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Note added
Triggers when a note is added to a ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Ticket tagged
Triggers when a ticket is tagged
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Ticket closed
Triggers when a ticket is closed
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Ticket opened
Triggers when a ticket is opened
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Customer added
Triggers when a customer is added
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Customer replied
Triggers when a customer replies to a ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Ticket assigned
Triggers when a ticket is assigned
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Ticket deleted
Triggers when a ticket is deleted from trash
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Ticket priority changed
Triggers when a ticket's priority is changed
All Actions - Actions are the automated tasks
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Create new ticket
Starts a new ticket for your customer
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Add note
Adds a private note to an existing ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Reopen ticket
Changes the state of a ticket to Opened
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Change ticket state
Changes the state of a ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Assign agent to ticket
Assigns an agent to a ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Close ticket
Changes the state of a ticket to Closed
![](https://flow-ca-public.nimbuspop.com/flow-apps/groove.png)
Find customer
Fetches customer profile details using email address
What is PlanSo Forms?
PlanSo Forms is a quick and easy form builder with an intuitive and user-friendly interface. It also provides features such as auto-responder emails after form submissions, integrated spam protection, file submissions within forms, and more.
Similar apps
What is Groove?
GrooveHQ is a help desk platform meant for small businesses and startups. It lets you chat with your customers, collaborate on conversations and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >