Integrate Polly with Trengo

Send information between Polly and Trengo automatically, without writing any code, using Zoho Flow.

Build your own integrations between Polly and Trengo

Connect Polly and Trengo with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Polly and Trengo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Poll created

Trigger when a new poll is created

Survey created

Trigger when a new survey is created

Survey response received

Triggers when a new response is received for the selected survey

Ticket assigned

Triggers when an existing ticket is assigned to an agent

Ticket label added

Triggers when a new label is added to an existing ticket

Ticket closed

Triggers when an existing ticket is closed

Ticket reopened

Triggers when an existing ticket is reopened

Note created

Triggers when a new internal message is created

Outbound message sent

Triggers when a new outbound message is sent

Inbound message received

Triggers when a new inbound message is received

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create profile

Creates a new profile

Create contact

Creates a new contact

Assign label for ticket

Assigns the specified label for an existing ticket

Send ticket message

Sends a ticket message

Send email

Sends an email to the specified email address

Update profile

Updates the details of an existing profile by ID

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact using ID, name, phone number, or email address.

Fetch ticket

Fetches the details of an existing ticket by ID

Update contact custom field

Updates the details of an existing contact custom field

Update ticket custom field

Updates the details of an existing ticket custom field

Fetch contact by ID

Fetches the details of an existing contact using contact ID

What is Polly?

Polly is an add-in application that lets you create polls and gather continuous, contextual insights into your work processes.

Survey

What is Trengo?

Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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