Integrate ServiceDesk Plus Cloud with Bexio
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Bexio using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
Request updated
Triggers when the details of an existing request are updated
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Request created in template
Triggers when a new request is created in the selected template
Task created
Triggers when a new task is created
Sales invoice created or updated
Triggers when a sales invoice is created or an existing one is updated with the selected status
Quote created or updated
Triggers when a quote or offer is created or details of an existing quote are updated
Person added or updated
Triggers when a new person is added or details of an existing person are updated
Company created or updated
Triggers when a new company is added or details of an existing company are updated
New product created
Triggers when a new product is created
All Actions - Actions are the automated tasks
Associate request with problem
Associates a request with a specific problem
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Create change
Creates a new change
Create requester
Creates a new requester
Create request
Creates a new request
Create problem
Creates a new problem
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update requester
Updates the details of an existing requester based on ID
Fetch solution topic
Fetches a solution topic by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Find a request attribute
Fetches a request attribute by its name
Fetch requester
Fetches the details of an existing requester by email address
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch problem
Fetches the details of an existing problem by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Create project
Creates a new project
Update person
Updates the details of the specified person
Find person
Finds the details of the specified person
Create company
Creates a new company
Update company
Updates the details of the specified company
Find product
Finds the details of an existing product by name
Create timesheet
Creates a new timesheet
Find country
Finds the details of the specified country
Create product
Creates a new product
Find company
Finds the details of the specified company
Create contact relation
Links a sub contact to a parent contact
Create person
Creates a new person
Update product
Updates the details of on existing product by ID
Update project
Updates the details of an existing project
Find language
Finds the details of an existing language
Find salutation form
Find the details of an existing salutation form
Find user
Finds the details of the specified user by email or user ID
Find salutation title
Find the details of an existing salutation title
Find business activity
Finds the details of an existing business activity
Find currency
Finds a currency by name or ID
Find project
Finds the details of an existing project
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Bexio?
Bexio is a cloud based accounting solution that provides automated book keeping, invoicing, time tracking, inventory management and more.
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