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Integrate ServiceDesk Plus On-Premises with 800+ apps
Create business workflows for ServiceDesk Plus On-Premises without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
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Build your own ServiceDesk Plus On-Premises integrations
Connect ServiceDesk Plus On-Premises with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Build your ServiceDesk Plus On-Premises workflows using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Request created in template
Triggers when a new request is created in the selected template
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Request updated in template
Triggers when an existing request is updated in the selected template
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Request updated
Triggers when the details of an existing request are updated
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Request created
Triggers when a new request is created
All Actions - Actions are the automated tasks
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Associate request with problem
Associates an existing request with the specified problem
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Create change
Creates a new change
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Add solution
Adds a new solution
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Create request note
Creates a note for the selected request
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Create problem
Creates a new problem
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Create request
Creates a new request
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Update solution
Updates the details of an existing solution based on its ID
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Update problem
Updates the details of an existing problem
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Update change
Updates the details of an existing change
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Update request
Updates the details of an existing request
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Fetch problem
Fetches the details of an existing problem by ID
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Fetch change
Fetches the details of an existing change by display ID
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Fetch request - By ID
Fetches the details of an existing request by ID
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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Write simple scripting functions to format data, call web APIs, send emails, and more.
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