Integrate Shipwire with RingCentral

Send information between Shipwire and RingCentral automatically, without writing any code, using Zoho Flow.

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Send a confirmation SMS via RingCentral when new orders are placed in Shipwire

Keep your customers informed by sending an order confirmation SMS after their purchase. This flow will trigger an SMS notification through RingCentral for every new order placed in Shipwire.

How it works
  1. The flow triggers when an order is created in Shipwire.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Send a confirmation SMS via RingCentral when new orders are placed in Shipwire

Shipwire + RingCentral

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Supported triggers and actions

Integrate Shipwire and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Order created

Triggers when an order is created

Order canceled

Triggers when an order is canceled

Product created

Triggers when a new product is created

Inventory adjusted

Triggers when a change is made in the inventory stock

Purchase order created

Triggers when a new purchase order is created

Low stock alert ocurred

Triggers when there is a low stock alert

Call disconnected

Triggers when a call is ended

Call missed

Triggers when a call is missed

New team chat

Triggers when a new team chat is created

New call

Triggers when a new call is initiated or received

Call recorded

Triggers when a call is recorded

New voicemail

Triggers when a new voicemail is sent or received

Call answered

Trigger when a call is answered

New SMS

Triggers when a new SMS is sent or received

All Actions - Actions are the automated tasks

Create marketing insert product

Creates a new product of any "marketing insert" classification

Create base product

Creates a new product of base product classification

Create purchase order

Creates a new purchase order

Create order

Creates a new order

Create stock adjustment

Makes a change in the stock count

Fetch product

Fetches the details of an existing product

Fetch order

Fetches the details of an existing order

Fetch vendor

Fetches the details of an existing vendor

Fetch purcahse order

Fetches the details of an existing purchase order

Fetch order tracking details

Fetches the details of an existing order tracking

Create team message

Creates a new team message

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact

Creates a new contact

Send SMS

Sends a new SMS to the specified phone number

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Update contact

Updates the details of an existing contact

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch extension

Fetches the details of the existing extension

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch call by ID

Fetches the details of an existing call by ID

Fetch user

Fetches the details of an existing user

Fetch contact

Fetches the details of an existing contact

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch message by ID

Fetches the details of an existing message record by message ID

What is Shipwire?

Shipwire is a cloud-based order-fulfillment platform that enables customers to manage e-commerce orders and inventory. The platform helps you manage orders and inventory levels, optimize shipping time and costs, flash transfer your inventory, and more.

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

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Webhook triggers

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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