Integrate SupportBee with Easy Redmine

Send information between SupportBee and Easy Redmine automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Easy Redmine for new tickets generated in SupportBee

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Easy Redmine for fresh tickets initiated in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in Easy Redmine.
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Add new tasks to your Easy Redmine for new tickets generated in SupportBee

SupportBee + Easy Redmine

Build your own integrations between SupportBee and Easy Redmine

Connect SupportBee and Easy Redmine with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and Easy Redmine using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Agent Reply

Triggers when an agent replies to a ticket

New Ticket

Triggers when a new ticket is created

New Comment

Triggers when a new comment is added to a ticket

New Customer Reply

Triggers when a customer replies to a ticket

New time entry

Triggers when a new time entry is added in the selected project

New project or subproject

Triggers when a new project or subproject is created

New task

Triggers when a new task is created in the selected project

New contact

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create time entry

Creates a new time entry

Create contact

Creates a new contact

Create project expense

Creates a new expense for a project

Create task

Creates a new task

Create project

Creates a new project

Create project income

Creates a new income for a project

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Easy Redmine?

Easy Redmine is a project management tool with multiple views that lets you visualize your tasks and goals. Customize project templates, collaborate with your team mates, and track time spent efficiently.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, OpIndia

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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