Integrate SupportBee with Favro

Send information between SupportBee and Favro automatically, without writing any code, using Zoho Flow.

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Generate a task within your Favro for fresh tickets initiated in SupportBee

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Favro for new tickets generated in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in a card in Favro.
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Generate a task within your Favro for fresh tickets initiated in SupportBee

SupportBee + Favro

Build your own integrations between SupportBee and Favro

Connect SupportBee and Favro with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SupportBee and Favro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Agent Reply

Triggers when an agent replies to a ticket

New Ticket

Triggers when a new ticket is created

New Comment

Triggers when a new comment is added to a ticket

New Customer Reply

Triggers when a customer replies to a ticket

Card updated

Triggers when any field (except comments) of a card is changed

Card moved

Triggers when a card is moved on a widget

Task created

Triggers when a new task is created in a card

Card committed

Triggers when a card is committed to another widget

Card created

Triggers when a card is created

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Create card

Creates a new card

Create task list

Create a new task list in card

Create task

Creates a new task in a card

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Favro?

Favro is a planning and collaboration app for organizational flow. It provides multiple views on planning with Kanban flows, spreadsheet-style, work scheduled on a timeline and more.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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