Integrate SupportBee with TeamGrid
Send information between SupportBee and TeamGrid automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your TeamGrid for fresh tickets initiated in SupportBee
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your TeamGrid for fresh tickets initiated in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a new task in TeamGrid.
Generate a task within your TeamGrid for fresh tickets initiated in SupportBee
SupportBee + TeamGrid
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Supported triggers and actions
Integrate SupportBee and TeamGrid using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Agent Reply
Triggers when an agent replies to a ticket
New Ticket
Triggers when a new ticket is created
New Comment
Triggers when a new comment is added to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
Project completed
Triggers when a project is completed
Task completed
Triggers when task is completed
Project created
Triggers when a new project is created
Task created
Triggers when a task is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Create project
Creates a new project
Complete project
Completes an existing project
Create task
Creates a new task
Complete task
Completes an existing task
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
What is TeamGrid?
TeamGrid is a project management solution that provides intuitive drag and drop time tracking, integrated telephony and more.
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