Integrate SupportBee with TeamWave
Send information between SupportBee and TeamWave automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create action items in your TeamWave for newly generated tickets in SupportBee
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in TeamWave for new tickets created in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a new task in TeamWave.
Create action items in your TeamWave for newly generated tickets in SupportBee
SupportBee + TeamWave
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Supported triggers and actions
Integrate SupportBee and TeamWave using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Agent Reply
Triggers when an agent replies to a ticket
New Ticket
Triggers when a new ticket is created
New Comment
Triggers when a new comment is added to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Create milestone
Creates a new milestone
Create activity
Creates a new activity
Create project
Creates a new project
Create deal
Creates a new deal
Create task
Creates a new task
Create organization
Creates a new organization
Create event
Creates a new event
Create person
Creates a new person
Create task list
Creates a new task list
Update event
Update the details of an existing event
Update organization
Updates the details of an existing organization
Update task
Updates the details of an existing task
Update deal
Updates the details of an existing deal
Update person
Updates the details of an existing person
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
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What is TeamWave?
TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.
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