Integrate SupportBee with Tick
Send information between SupportBee and Tick automatically, without writing any code, using Zoho Flow.
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Create action items in your Tick for newly generated tickets in SupportBee
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Tick for new tickets generated in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a new task in Tick.
Create action items in your Tick for newly generated tickets in SupportBee
SupportBee + Tick
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Supported triggers and actions
Integrate SupportBee and Tick using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Agent Reply
Triggers when an agent replies to a ticket
New Ticket
Triggers when a new ticket is created
New Comment
Triggers when a new comment is added to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
New project
Triggers when a new project is created
New task
Triggers when a new task is created
New client
Triggers when a new client is added
New time entry
Triggers when a new time entry is created
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Create time entry
Creates a new time entry
Create project
Creates a new project
Add user
Adds a new user
Add client
Adds a new client
Create task
Creates a new task
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
Similar apps
What is Tick?
Tick is time-tracking software that lets you manage projects and budget. You can create recurring projects, bill clients, and track progress with powerful reports.
Similar apps
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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Director, Perth Security Services
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Toto
Technical Engineer, Master Liveaboards
