Integrate SupportBee with Wrike
Send information between SupportBee and Wrike automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Wrike for new tickets generated in SupportBee
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your Wrike for new tickets generated in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a new task under the selected folder or project in Wrike.
Add new tasks to your Wrike for new tickets generated in SupportBee
SupportBee + Wrike
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Supported triggers and actions
Integrate SupportBee and Wrike using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Agent Reply
Triggers when an agent replies to a ticket
New Ticket
Triggers when a new ticket is created
New Comment
Triggers when a new comment is added to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
Project status updated
Triggers when the status of a project is updated
Attachment added
Triggers when an attachment is added and extracts the attachment URL
Comment added for task
Triggers when a new comment is added for a task
Folder or project created
Triggers when a new folder or project is created
Task status updated
Triggers when the status of a task is updated
Comment added for folder or project
Triggers when a new comment is added for a folder or project
Task event occurred
Triggers when an event has occurred in a task
Folder or project event occurred
Triggers when an event has occurred in a folder or a project
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Create project
Creates a new project under the selected folder
Create task
Creates a new task under the selected folder or project
Create folder
Creates a new folder under the selected parent folder
Add comment to task
Adds a comment to the specified task
Add comment to folder or project
Adds a comment to the selected folder or project
Create time log entry
Creates a new time log entry for the specified task
Fetch user
Fetches the details of an existing user
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Fetch task
Fetches the details of an existing task
Fetch folder or project
Fetches the details of an existing folder or project
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
Similar apps
What is Wrike?
Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
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Technical Engineer, Master Liveaboards
