Integrate SupportBee with Yodiz

Send information between SupportBee and Yodiz automatically, without writing any code, using Zoho Flow.

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Create a task in Yodiz for new tickets created in SupportBee

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Yodiz for fresh tickets initiated in SupportBee.

How it works
  1. The flow triggers when a new ticket is created in SupportBee.
  2. Zoho Flow creates a new task in the selected user story in Yodiz.
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Create a task in Yodiz for new tickets created in SupportBee

SupportBee + Yodiz

Build your own integrations between SupportBee and Yodiz

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Supported triggers and actions

Integrate SupportBee and Yodiz using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Agent Reply

Triggers when an agent replies to a ticket

New Ticket

Triggers when a new ticket is created

New Comment

Triggers when a new comment is added to a ticket

New Customer Reply

Triggers when a customer replies to a ticket

User story created

Triggers when a new user story is created

Task created

Triggers when a new task is created in a user story

Issue created

Triggers when a new issue is created

Epic created

Triggers when a new epic is created

All Actions - Actions are the automated tasks

Create Ticket

Creates a new ticket

Update epic

Updates the details of an existing epic

Create user story

Creates a new user story

Update issue

Updates the details of an existing issue

Create epic

Creates a new epic

Create issue

Creates a new issue

Update user story

Updates the details of an existing user story

Create task

Creates a new task in the selected user story

Update task

Updates the details of an existing task

What is SupportBee?

SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.

Customer Support Helpdesk

What is Yodiz?

Yodiz is a web-based agile project management application for scaling agile and DevOps. It supports product backlog management, kanban, scrum management, bug tracking, team discussions, and software configuration management integrations.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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