![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Integrate Teamwork Desk with TeamGrid
Send information between Teamwork Desk and TeamGrid automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Add new tasks to your TeamGrid for new tickets generated in Teamwork Desk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in TeamGrid for new tickets created in Teamwork Desk.
How it works
- The flow triggers when a new ticket is created in Teamwork Desk.
- Zoho Flow creates a new task in TeamGrid.
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Add new tasks to your TeamGrid for new tickets generated in Teamwork Desk
Teamwork Desk + TeamGrid
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Teamwork Desk and TeamGrid
Connect Teamwork Desk and TeamGrid with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Teamwork Desk and TeamGrid using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Thread edited
Triggers when a thread in the selected inbox is edited
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer
Triggers when a new customer is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket note
Triggers when a ticket note is added
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New agent reply
Triggers when an agent sends a reply
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New customer reply
Triggers when a customer sends a reply
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
New ticket
Triggers when a new ticket is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Updated customer details
Triggers when the details of a customer are updated
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Project completed
Triggers when a project is completed
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Task completed
Triggers when task is completed
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Project created
Triggers when a new project is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Task created
Triggers when a task is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create ticket
Creates a new ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Create customer
Creates a new customer
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Link task to ticket
Links a task to a ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Reply to ticket
Adds a reply to the selected ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Unassign ticket
Unassigns the selected ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update customer
Updates the details of an existing customer
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Assign ticket
Assigns the selected ticket to a user
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch source
Fetches the source of an existing ticket by ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch priorities
Fetches the priority of an existing ticket by ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch type
Fetches the type of an existing ticket by ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch status
Fetches the status of an existing ticket by ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch company
Fetches the details of an existing company by ID, name, or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch tags
Fetch the details of an existing tag by ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamwork_desk.png)
Fetch customer
Fetches the details of an existing customer by name or email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Create project
Creates a new project
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Complete project
Completes an existing project
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Create task
Creates a new task
![](https://flow-ca-public.nimbuspop.com/flow-apps/teamgrid.png)
Complete task
Completes an existing task
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is TeamGrid?
TeamGrid is a project management solution that provides intuitive drag and drop time tracking, integrated telephony and more.
Similar apps
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