Integrate Teamwork Desk with WordPress.org

Send information between Teamwork Desk and WordPress.org automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Teamwork Desk and WordPress.org using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Thread edited

Triggers when a thread in the selected inbox is edited

New customer

Triggers when a new customer is created

New ticket note

Triggers when a ticket note is added

New agent reply

Triggers when an agent sends a reply

New customer reply

Triggers when a customer sends a reply

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

Ticket Unassigned

Triggers when a ticket in the selected inbox is unassigned

New ticket

Triggers when a new ticket is created

Updated customer details

Triggers when the details of a customer are updated

Post updated

Triggers when the details of an existing post is updated

User created or updated

Triggers when a new user is created or the details of an existing user is updated

Media file added

Triggers when a media file is added

Post created

Triggers when a new post is created

Comment edited

Triggers when an existing comment is edited

Post created or updated

Triggers when a new post is created or the details of an existing post is updated

User signin

Triggers when a user signs in

Email failed

Triggers when an email fails to deliver

Post status changed

Triggers when a post status is changed

User created

Triggers when a new user is created

Email succeeded

Triggers when PHPMailer successfully sends an email

Comment added

Triggers when a new comment is added

Comment status changed

Triggers when the status of a comment is changed

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create customer

Creates a new customer

Link task to ticket

Links a task to a ticket

Reply to ticket

Adds a reply to the selected ticket

Unassign ticket

Unassigns the selected ticket

Update customer

Updates the details of an existing customer

Update ticket

Updates the details of an existing ticket

Assign ticket

Assigns the selected ticket to a user

Fetch source

Fetches the source of an existing ticket by ID or name

Fetch priorities

Fetches the priority of an existing ticket by ID or name

Fetch agent

Fetches the details of an existing agent by ID, name, or email address

Fetch type

Fetches the type of an existing ticket by ID or name

Fetch inbox

Fetches the details of an existing inbox by ID, name, or email address

Fetch status

Fetches the status of an existing ticket by ID or name

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch tags

Fetch the details of an existing tag by ID or name

Fetch ticket

Fetches the details of an existing ticket by ticket ID or name

Fetch customer

Fetches the details of an existing customer by name or email address

Create post

Creates a new post

Send email

Sends an email using SMTP configuration

Create user

Creates a new user

Add comment

Adds a new comment

Update user meta data

Updates the details of an existing user metadata

Update post

Updates the details of an existing post

Update post taxonomy

Updates the taxonomy of an existing post

Update post tag

Updates the details of an existing post tag

Update user

Updates the details of an existing user

Update post metadata

Updates the details of an existing post metadata

Update post category

Updates the details of an existing post category

Fetch user

Fetches the details of an existing user

Fetch post

Fetches the details of an existing post

Generate reset password link

Generates the reset password link for the specified user

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is WordPress.org?

WordPress.org is a free, open-source content management system that enables you to create and publish webpages. It provides a web template system with themes and also allows you to customize your websites using plugins.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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