Integrate Telerivet with Zoho FSM
Send information between Telerivet and Zoho FSM automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Telerivet and Zoho FSM using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created or updated
Triggers when a new contact is created or when the details of an existing contact are updated
Send message notification
Triggers when an outgoing message is sent or fails to be delivered
Send broadcast message
Triggers when a broadcast message is sent
Incoming message received
Triggers when a new incoming message is received
New module entry
Triggers when a new module entry is added
Updated module entry
Triggers when the details of an existing module entry is updated
All Actions - Actions are the automated tasks
Send message
Sends a new message
Create contact
Creates a new contact
Create group
Creates a new group
Create label
Creates a new label
Create project
Creates a new project
Send broadcast message
Sends a broadcast message
Update project
Updates the details of an existing project
Add contact to a group
Adds a contact to an existing group
Update label
Updates the details of an existing label
Update contact
Updates the details of an existing contact
Update group
Updates the details of an existing group
Fetch message by ID
Fetches the details of an existing message using ID
Fetch contact by contact details
Fetches the details of an existing contact using contact details
Fetch project by name
Fetches the details of an existing project using name
Fetch broadcast by ID
Fetches the details of an existing broadcast using ID
Fetch project by ID
Fetches the details of an existing project using ID
Fetch group by ID
Fetches the details of an existing group using ID
Fetch default route by route details
Fetches the details of an existing default route using route details
Fetch label by name
Fetches the details of an existing label using name
Fetch label by ID
Fetches the details of an existing label using ID
Fetch custom route by name
Fetches the details of an existing custom route using name
Fetch organization by name
Fetches the details of an existing organization using name
Fetch contact by ID
Fetches the details of an existing contact using ID
Fetch group by name
Fetches the details of an existing group using name
Create module entry
Creates a new entry in the selected module
Update module entry
Updates the details of an existing record by entry ID
Fetch module entry
Fetches the details of an existing record by entry ID
What is Zoho FSM?
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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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