Integrate Upscope with Help Scout

Send information between Upscope and Help Scout automatically, without writing any code, using Zoho Flow.

Build your own integrations between Upscope and Help Scout

Connect Upscope and Help Scout with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Upscope and Help Scout using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Mailbox added

Triggers when a new mailbox is added

Conversation assigned

Triggers when a conversation is assigned to a specified user

Customer added

Triggers when a new customer is added

Conversation created

Triggers when a new conversation is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Generate link

Generates a link to start screen sharing with a visitor

Fetch visitor by ID

Fetches the details of a visitor by ID

Fetch visitor by search term

Fetches the details of a visitor based on the search term provided

Create conversation from customer

Creates a new conversation from a customer

Create customer

Creates a customer if it does not already exist

Create conversation to customer.

Creates a new conversation to a customer from a user

Find customer

Finds customer by email address

Find user

Finds user by email address

What is Upscope?

Upscope is an easy-to-use screen sharing solution for support staff of web products. It allows you to quickly see your users'​ screens and help them navigate your app.

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical and Operations Head, TruAct

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