Integrate Usedesk with 800+ apps

Create business workflows for Usedesk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Usedesk workflows

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Generate a task within your LiquidPlanner for fresh tickets initiated in Usedesk

Usedesk + LiquidPlanner

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your LiquidPlanner for new tickets generated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in LiquidPlanner.
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Add new tasks to your Forecast for new tickets generated in Usedesk

Usedesk + Forecast

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Forecast for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Forecast.
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Create a task in Breeze for new tickets created in Usedesk

Usedesk + Breeze

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Breeze for fresh tickets initiated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Breeze.
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Generate a task within your Trigger for fresh tickets initiated in Usedesk

Usedesk + Trigger

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Trigger for newly generated tickets in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in the selected project in Trigger.
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Create action items in your Active Collab for newly generated tickets in Usedesk

Usedesk + Active Collab

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Active Collab for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Active Collab.
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Generate a task within your Aero Workflow for fresh tickets initiated in Usedesk

Usedesk + Aero Workflow

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in Aero Workflow for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Aero Workflow.
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Create action items in your Agiled for newly generated tickets in Usedesk

Usedesk + Agiled

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in Agiled for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Agiled.
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Add new tasks to your Apptio Targetprocess for new tickets generated in Usedesk

Usedesk + Apptio Targetprocess

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Apptio Targetprocess for fresh tickets initiated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Apptio Targetprocess.
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Add new tasks to your Clinked for new tickets generated in Usedesk

Usedesk + Clinked

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Clinked for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Clinked.
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Generate a task within your Easy Redmine for fresh tickets initiated in Usedesk

Usedesk + Easy Redmine

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your Easy Redmine for fresh tickets initiated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Easy Redmine.
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Add new tasks to your Insightful for new tickets generated in Usedesk

Usedesk + Insightful

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in your Insightful for newly generated tickets in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Insightful.
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Generate a task within your Insightly for fresh tickets initiated in Usedesk

Usedesk + Insightly

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Insightly for newly generated tickets in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Insightly.
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Create action items in your JobNimbus for newly generated tickets in Usedesk

Usedesk + JobNimbus

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in JobNimbus for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in JobNimbus.
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Create a task in Motion for new tickets created in Usedesk

Usedesk + Motion

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Motion for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Motion.
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Add new tasks to your Productive for new tickets generated in Usedesk

Usedesk + Productive

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Productive for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Productive.
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Add new tasks to your Roll for new tickets generated in Usedesk

Usedesk + Roll

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will add new tasks to your Roll for new tickets generated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Roll.
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Add new tasks to your Runrun.it for new tickets generated in Usedesk

Usedesk + Runrun.it

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Runrun.it for new tickets generated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Runrun.it.
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Add new tasks to your Sprintly for new tickets generated in Usedesk

Usedesk + Sprintly

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Sprintly for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Sprintly.
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Create a task in Tallyfy for new tickets created in Usedesk

Usedesk + Tallyfy

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Tallyfy for newly generated tickets in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Tallyfy.
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Create action items in your TeamGrid for newly generated tickets in Usedesk

Usedesk + TeamGrid

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in TeamGrid for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in TeamGrid.
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Create action items in your TeamWave for newly generated tickets in Usedesk

Usedesk + TeamWave

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your TeamWave for new tickets generated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in TeamWave.
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Create a task in Tick for new tickets created in Usedesk

Usedesk + Tick

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Tick for newly generated tickets in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Tick.
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Generate a task within your Yanado for fresh tickets initiated in Usedesk

Usedesk + Yanado

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in your Yanado for newly generated tickets in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Yanado.
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Generate a task within your Zoho Projects for fresh tickets initiated in Usedesk

Usedesk + Zoho Projects

Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will generate a task within your Zoho Projects for fresh tickets initiated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Zoho Projects.
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Create action items in your Favro for newly generated tickets in Usedesk

Usedesk + Favro

Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Favro for new tickets generated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in a card in Favro.
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Generate a task within your Freedcamp for fresh tickets initiated in Usedesk

Usedesk + Freedcamp

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Freedcamp for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in the selected task list in Freedcamp.
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Create a task in Teamwork Projects for new tickets created in Usedesk

Usedesk + Teamwork Projects

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Teamwork Projects for new tickets generated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in the selected task list in Teamwork Projects.
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Create action items in your Workstack for newly generated tickets in Usedesk

Usedesk + Workstack

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Workstack for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in the selected todo in Workstack.
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Create action items in your Yodiz for newly generated tickets in Usedesk

Usedesk + Yodiz

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Yodiz for fresh tickets initiated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in the selected user story in Yodiz.
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Create action items in your Flow for newly generated tickets in Usedesk

Usedesk + Flow

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Flow for fresh tickets initiated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in the selected workspace in Flow.
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Generate a task within your ClickUp for fresh tickets initiated in Usedesk

Usedesk + ClickUp

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in your ClickUp for newly generated tickets in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task under the selected list in ClickUp.
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Generate a task within your DoneDone for fresh tickets initiated in Usedesk

Usedesk + DoneDone

Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in DoneDone for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a task in the selected project in DoneDone.
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Add new tasks to your Paymo for new tickets generated in Usedesk

Usedesk + Paymo

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Paymo for fresh tickets initiated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Paymo.
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Create action items in your Toggl Track for newly generated tickets in Usedesk

Usedesk + Toggl Track

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will add new tasks to your Toggl Track for new tickets generated in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in the selected project in Toggl Track.
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Add new tasks to your Wrike for new tickets generated in Usedesk

Usedesk + Wrike

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Wrike for newly generated tickets in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task under the selected folder or project in Wrike.
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Generate a ticket in Usedesk when a form is submitted in 123FormBuilder

123FormBuilder + Usedesk

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Usedesk in response to each new form submission in 123FormBuilder.

How it works
  1. The flow triggers when a new submission is added to the selected form in 123FormBuilder.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a new ticket in Usedesk following a form submission in Basin

Basin + Usedesk

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a fresh ticket in Usedesk upon receiving a new form submission in Basin.

How it works
  1. The flow triggers when a new submission is added in Basin.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in Bit Form

Bit Form + Usedesk

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a new ticket in Usedesk for new form submission in Bit Form.

How it works
  1. The flow triggers when a new form response is received in Bit Form.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in Contact Form 7

Contact Form 7 + Usedesk

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Usedesk each time a form is submitted in Contact Form 7.

How it works
  1. The flow triggers when a new form entry is submitted in Contact Form 7.
  2. Zoho Flow creates a new ticket in Usedesk.
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Generate a ticket in Usedesk when a form is submitted in Device Magic

Device Magic + Usedesk

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will create a new ticket in Usedesk for new form submission in Device Magic.

How it works
  1. The flow triggers when a new submission is received in the selected form in Device Magic.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a new ticket in Usedesk following a form submission in Elementor Pro

Elementor Pro + Usedesk

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Usedesk for new form submission in Elementor Pro.

How it works
  1. The flow triggers when a new form entry is made in Elementor Pro.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a new ticket in Usedesk following a form submission in Everest Forms

Everest Forms + Usedesk

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a fresh ticket in Usedesk upon receiving a new form submission in Everest Forms.

How it works
  1. The flow triggers when a new form entry is added in Everest Forms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in FastField

FastField + Usedesk

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in Usedesk upon receiving a new form submission in FastField.

How it works
  1. The flow triggers when a new submission is created in FastField.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk for new form submissions in Fluent Forms

Fluent Forms + Usedesk

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Usedesk in response to each new form submission in Fluent Forms.

How it works
  1. The flow triggers when a form is submitted in Fluent Forms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in Formidable Forms

Formidable Forms + Usedesk

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Usedesk each time a form is submitted in Formidable Forms.

How it works
  1. The flow triggers when a new form entry is made in Formidable Forms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a new ticket in Usedesk following a form submission in Forminator

Forminator + Usedesk

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Usedesk each time a form is submitted in Forminator.

How it works
  1. The flow triggers when a form is submitted in Forminator.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in Formsite

Formsite + Usedesk

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Usedesk for new form submission in Formsite.

How it works
  1. The flow triggers when a result is submitted through the selected form in Formsite.
  2. Zoho Flow creates a new ticket in Usedesk.
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Generate a ticket in Usedesk when a form is submitted in Formstack

Formstack + Usedesk

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Usedesk in response to each new form submission in Formstack.

How it works
  1. The flow triggers when a new submission is added to the selected form in Formstack.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk for new form submissions in FormTitan

FormTitan + Usedesk

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in Usedesk upon receiving a new form submission in FormTitan.

How it works
  1. The flow triggers when a new form submission is received in FormTitan.
  2. Zoho Flow creates a new ticket in Usedesk.
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Generate a ticket in Usedesk when a form is submitted in Fulcrum

Fulcrum + Usedesk

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Usedesk for new form submission in Fulcrum.

How it works
  1. The flow triggers when a new record is created in Fulcrum.
  2. Zoho Flow creates a new ticket in Usedesk.
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Generate a ticket in Usedesk when a form is submitted in Gravity Forms

Gravity Forms + Usedesk

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Usedesk in response to each new form submission in Gravity Forms.

How it works
  1. The flow triggers when a new form is submitted in Gravity Forms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in Happyforms

Happyforms + Usedesk

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Usedesk each time a form is submitted in Happyforms.

How it works
  1. The flow triggers when a form entry is submitted in Happyforms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Generate a ticket in Usedesk when a form is submitted in JotForm

JotForm + Usedesk

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Usedesk each time a form is submitted in JotForm.

How it works
  1. The flow triggers when a new submission is added to the selected form in JotForm.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in Kadence Blocks

Kadence Blocks + Usedesk

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will create a fresh ticket in Usedesk upon receiving a new form submission in Kadence Blocks.

How it works
  1. The flow triggers when a form entry is submitted in Kadence Blocks.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in Kali Forms

Kali Forms + Usedesk

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Usedesk in response to each new form submission in Kali Forms.

How it works
  1. The flow triggers when a form entry is submitted in Kali Forms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a new ticket in Usedesk following a form submission in MetForm

MetForm + Usedesk

Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Usedesk in response to each new form submission in MetForm.

How it works
  1. The flow triggers when a form entry is submitted in MetForm.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk for new form submissions in Ninja Forms

Ninja Forms + Usedesk

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Usedesk for new form submission in Ninja Forms.

How it works
  1. The flow triggers when a new form entry is added in Ninja Forms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in Paperform

Paperform + Usedesk

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Usedesk for new form submission in Paperform.

How it works
  1. The flow triggers when a new entry is submitted for the selected form in Paperform.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk for new form submissions in PlanSo Forms

PlanSo Forms + Usedesk

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Usedesk for new form submission in PlanSo Forms.

How it works
  1. The flow triggers when a new form entry is made in PlanSo Forms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a new ticket in Usedesk following a form submission in Ultimate Member

Ultimate Member + Usedesk

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Usedesk each time a form is submitted in Ultimate Member.

How it works
  1. The flow triggers when a new form entry is made in Ultimate Member.
  2. Zoho Flow creates a new ticket in Usedesk.
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Generate a ticket in Usedesk when a form is submitted in weForms

weForms + Usedesk

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Usedesk in response to each new form submission in weForms.

How it works
  1. The flow triggers when a form entry is submitted in weForms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk for new form submissions in WPForms

WPForms + Usedesk

Improve response times to customer queries by promptly generating tickets upon form submission. This flow will generate a new ticket in Usedesk each time a form is submitted in WPForms.

How it works
  1. The flow triggers when a new form entry is made in WPForms.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in WS Form

WS Form + Usedesk

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Usedesk each time a form is submitted in WS Form.

How it works
  1. The flow triggers when a form entry is submitted in WS Form.
  2. Zoho Flow creates a new ticket in Usedesk.
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Generate a ticket in Usedesk when a form is submitted in Wufoo

Wufoo + Usedesk

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Usedesk in response to each new form submission in Wufoo.

How it works
  1. The flow triggers when a new entry is created in Wufoo.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk for new form submissions in Zoho Forms

Zoho Forms + Usedesk

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a fresh ticket in Usedesk upon receiving a new form submission in Zoho Forms.

How it works
  1. The flow triggers when a new entry is submitted in the selected form in Zoho Forms.
  2. Zoho Flow creates a new ticket in Usedesk.

Build your own Usedesk integrations

Connect Usedesk with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Usedesk workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Client added

Triggers when a new client is added

Ticket created

Triggers when a new ticket is created

All Actions - Actions are the automated tasks

Create client

Creates a new client

Create agent

Creates a new agent

Add comment

Adds a comment to the specified ticket

Create chat

Creates a chat or send messages to an existing chat on behalf of the client

Send chat message

Sends a chat message to the specified client

Create ticket

Creates a new ticket

Update agent

Updates the details of an existing agent

Update client

Updates the details of an existing client

Update ticket

Updates the details of an existing ticket

Fetch client

Fetches the details of an existing client using client ID

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch agent by email address

Fetches the details of an existing agent using email address

Fetch agent by ID

Fetches the details of an existing agent using agent ID

What is Usedesk?

Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.

Helpdesk Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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