Integrate Usedesk with ClickUp

Send information between Usedesk and ClickUp automatically, without writing any code, using Zoho Flow.

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Generate a task within your ClickUp for fresh tickets initiated in Usedesk

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in your ClickUp for newly generated tickets in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task under the selected list in ClickUp.
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Generate a task within your ClickUp for fresh tickets initiated in Usedesk

Usedesk + ClickUp

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Supported triggers and actions

Integrate Usedesk and ClickUp using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Client added

Triggers when a new client is added

Ticket created

Triggers when a new ticket is created

Task status updated

Triggers when the status of a task in the selected space is updated

List created

Triggers when a new list is created

List updated

Triggers when any detail of an existing list is updated

Folder updated

Triggers when any detail of an existing folder is updated

Folder created

Triggers when a new folder is created

Task created

Triggers when a new task is created

Time entry created

Triggers when a new time entry is created

Task moved

Triggers when a task is moved in the selected space

Task updated

Triggers when any detail of a task in the selected space is updated

All Actions - Actions are the automated tasks

Create client

Creates a new client

Create agent

Creates a new agent

Add comment

Adds a comment to the specified ticket

Create chat

Creates a chat or send messages to an existing chat on behalf of the client

Send chat message

Sends a chat message to the specified client

Create ticket

Creates a new ticket

Update agent

Updates the details of an existing agent

Update client

Updates the details of an existing client

Update ticket

Updates the details of an existing ticket

Fetch client

Fetches the details of an existing client using client ID

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch agent by email address

Fetches the details of an existing agent using email address

Fetch agent by ID

Fetches the details of an existing agent using agent ID

Create subtask

Creates a new subtask under the specified task

Create task

Creates a new task under the selected list

Create checklist

Creates a checklist for the specified task

Create task using template

Creates a new task using an existing template

Create list

Creates a new list

Create folder

Creates a new folder

Add comment

Adds a comment to the specified task

Update task custom field

Updates the details of an existing task custom field

Update list

Updates the details of the specified list

Update task

Updates the details of the specified task

Fetch task

Fetches the details of an existing task by ID and custom fields

What is Usedesk?

Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.

Customer Support Helpdesk

What is ClickUp?

ClickUp is project management software with natural language processing. You can set recurring tasks, manage comments, and stay updated with the activity stream.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

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Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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