![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/donedone.png)
Integrate Usedesk with DoneDone
Send information between Usedesk and DoneDone automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/donedone.png)
Generate a task within your DoneDone for fresh tickets initiated in Usedesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will create a task in DoneDone for new tickets created in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a task in the selected project in DoneDone.
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
![](https://flow-ca-public.nimbuspop.com/flow-apps/donedone.png)
Generate a task within your DoneDone for fresh tickets initiated in Usedesk
Usedesk + DoneDone
![](https://www.zohoflow.com/sites/zweb/images/flow/app/create.png)
Build your own integrations between Usedesk and DoneDone
Connect Usedesk and DoneDone with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Usedesk and DoneDone using the below triggers and actions
All Triggers - A trigger kickstarts the flow
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Client added
Triggers when a new client is added
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Ticket created
Triggers when a new ticket is created
![](https://flow-ca-public.nimbuspop.com/flow-apps/donedone.png)
Task created
Triggers when a new task is created in the selected project
All Actions - Actions are the automated tasks
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Create client
Creates a new client
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Create agent
Creates a new agent
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Add comment
Adds a comment to the specified ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Send chat message
Sends a chat message to the specified client
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Create ticket
Creates a new ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Update agent
Updates the details of an existing agent
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Update client
Updates the details of an existing client
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Update ticket
Updates the details of an existing ticket
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch client
Fetches the details of an existing client using client ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch ticket
Fetches the details of an existing ticket using ticket ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch agent by email address
Fetches the details of an existing agent using email address
![](https://flow-ca-public.nimbuspop.com/flow-apps/usedesk.png)
Fetch agent by ID
Fetches the details of an existing agent using agent ID
![](https://flow-ca-public.nimbuspop.com/flow-apps/donedone.png)
Create task
Creates a task in the selected project
![](https://flow-ca-public.nimbuspop.com/flow-apps/donedone.png)
Add comment
Adds a comment to the specified task
![](https://flow-ca-public.nimbuspop.com/flow-apps/donedone.png)
Create project
Creates a new project
![](https://flow-ca-public.nimbuspop.com/flow-apps/donedone.png)
Update task priority
Updates the priority of the specified task
![](https://flow-ca-public.nimbuspop.com/flow-apps/donedone.png)
Update task status
Updates the status of the specified task
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Similar apps
What is DoneDone?
DoneDone is a simple task tracker and shared inbox designed for companies to track their projects and support their customers.
Similar apps
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