Integrate Usedesk with Easy Redmine
Send information between Usedesk and Easy Redmine automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Generate a task within your Easy Redmine for fresh tickets initiated in Usedesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your Easy Redmine for fresh tickets initiated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Easy Redmine.
Generate a task within your Easy Redmine for fresh tickets initiated in Usedesk
Usedesk + Easy Redmine
Build your own integrations between Usedesk and Easy Redmine
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Supported triggers and actions
Integrate Usedesk and Easy Redmine using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Client added
Triggers when a new client is added
Ticket created
Triggers when a new ticket is created
New time entry
Triggers when a new time entry is added in the selected project
New project or subproject
Triggers when a new project or subproject is created
New task
Triggers when a new task is created in the selected project
New contact
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create client
Creates a new client
Create agent
Creates a new agent
Add comment
Adds a comment to the specified ticket
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Send chat message
Sends a chat message to the specified client
Create ticket
Creates a new ticket
Update agent
Updates the details of an existing agent
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Fetch client
Fetches the details of an existing client using client ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Create time entry
Creates a new time entry
Create contact
Creates a new contact
Create project expense
Creates a new expense for a project
Create task
Creates a new task
Create project
Creates a new project
Create project income
Creates a new income for a project
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Similar apps
What is Easy Redmine?
Easy Redmine is a project management tool with multiple views that lets you visualize your tasks and goals. Customize project templates, collaborate with your team mates, and track time spent efficiently.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
