Integrate Usedesk with Sprintly

Send information between Usedesk and Sprintly automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Sprintly for new tickets generated in Usedesk

Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will create a task in Sprintly for new tickets created in Usedesk.

How it works
  1. The flow triggers when a new ticket is created in Usedesk.
  2. Zoho Flow creates a new task in Sprintly.
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Add new tasks to your Sprintly for new tickets generated in Usedesk

Usedesk + Sprintly

Build your own integrations between Usedesk and Sprintly

Connect Usedesk and Sprintly with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Usedesk and Sprintly using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Client added

Triggers when a new client is added

Ticket created

Triggers when a new ticket is created

Person added

Triggers when a new person is added

Product added

Triggers when a new product is added

Item added

Triggers when a new item is added

All Actions - Actions are the automated tasks

Create client

Creates a new client

Create agent

Creates a new agent

Add comment

Adds a comment to the specified ticket

Create chat

Creates a chat or send messages to an existing chat on behalf of the client

Send chat message

Sends a chat message to the specified client

Create ticket

Creates a new ticket

Update agent

Updates the details of an existing agent

Update client

Updates the details of an existing client

Update ticket

Updates the details of an existing ticket

Fetch client

Fetches the details of an existing client using client ID

Fetch ticket

Fetches the details of an existing ticket using ticket ID

Fetch agent by email address

Fetches the details of an existing agent using email address

Fetch agent by ID

Fetches the details of an existing agent using agent ID

Create person

Creates a new person

Create defect

Creates a new defect

Create test

Creates a new test

Create story

Creates a new story

Create product

Creates a new product

Create task

Creates a new task

What is Usedesk?

Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.

Customer Support Helpdesk

What is Sprintly?

Sprintly is agile issue tracking software that helps you stay up-to-date on the tasks your teammates are working on.

Project Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

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