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Integrate Usedesk with TeamWave
Send information between Usedesk and TeamWave automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
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Create action items in your TeamWave for newly generated tickets in Usedesk
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will add new tasks to your TeamWave for new tickets generated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in TeamWave.
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Create action items in your TeamWave for newly generated tickets in Usedesk
Usedesk + TeamWave
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Build your own integrations between Usedesk and TeamWave
Connect Usedesk and TeamWave with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Usedesk and TeamWave using the below triggers and actions
All Triggers - A trigger kickstarts the flow
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Client added
Triggers when a new client is added
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Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
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Create client
Creates a new client
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Create agent
Creates a new agent
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Add comment
Adds a comment to the specified ticket
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Create chat
Creates a chat or send messages to an existing chat on behalf of the client
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Send chat message
Sends a chat message to the specified client
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Create ticket
Creates a new ticket
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Update agent
Updates the details of an existing agent
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Update client
Updates the details of an existing client
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Update ticket
Updates the details of an existing ticket
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Fetch client
Fetches the details of an existing client using client ID
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Fetch ticket
Fetches the details of an existing ticket using ticket ID
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Fetch agent by email address
Fetches the details of an existing agent using email address
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Fetch agent by ID
Fetches the details of an existing agent using agent ID
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Create milestone
Creates a new milestone
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Create activity
Creates a new activity
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Create project
Creates a new project
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Create deal
Creates a new deal
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Create task
Creates a new task
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Create organization
Creates a new organization
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Create event
Creates a new event
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Create person
Creates a new person
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Create task list
Creates a new task list
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Update event
Update the details of an existing event
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Update organization
Updates the details of an existing organization
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Update task
Updates the details of an existing task
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Update deal
Updates the details of an existing deal
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Update person
Updates the details of an existing person
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
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What is TeamWave?
TeamWave is an integrated suite of CRM, project management, and HR software applications for small & medium-sized companies. It provides features such as lead capture forms, automatic lead assignment, time tracking, email integration, sales forecasting, and more.
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