Integrate WATI with Zoho SalesIQ

Send information between WATI and Zoho SalesIQ automatically, without writing any code, using Zoho Flow.

Build your own integrations between WATI and Zoho SalesIQ

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Supported triggers and actions

Integrate WATI and Zoho SalesIQ using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Session message sent

Triggers when a new session message is sent

Template message sent

Triggers when a new template message is sent

Message received

Triggers when a new message is received

New message received from contact

Triggers when a new message is received from the specified contacts

Conversation rated

Triggers when a conversation is rated

Conversation attender updated

Triggers when an operator picks up a chat

Conversation transfer initiated

Triggers when a conversation transfer is initiated

Conversation transfer accepted

Triggers when a transferred chat is accepted by the operator

Conversation missed

Triggers when a conversation is missed

Conversation completed

Triggers when a conversation is completed

Department created

Triggers when a new department is created to the specified portal

Conversation participants added

Triggers when participants are invited to the chat

Conversation transfer rejected

Triggers when a transferred chat is rejected by the operator

Conversation created

Triggers when a new conversation is created

Operator added

Triggers when a new operator is added

Conversation participants deleted

Triggers when a participant is removed from a conversation

All Actions - Actions are the automated tasks

Add or update contact

Adds a new contact or updates the details of an existing contact

Send session message

Sends a WhatsApp message to an open session

Send template message

Sends an approved template WhatsApp message

Create article

Creates a new article

Send message to latest conversation

Sends a message to the latest conversation

Associate operators to department

Associates operators to the selected department

Enable department

Enables the selected department

Update operator status

Updates the status of an existing operator

Disable department

Disables the selected department

What is WATI?

WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.

What is Zoho SalesIQ?

Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.

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Custom functions

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