Integrate Zendesk Sell with Nexmo

Send information between Zendesk Sell and Nexmo automatically, without writing any code, using Zoho Flow.

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Dispatch a welcome message in Nexmo for newly created contacts in Zendesk Sell

Improve customers' initial experience with a personalized welcome email. This flow will send a welcome email in Nexmo when a new contact is created in Zendesk Sell.

How it works
  1. The flow triggers when a new contact is created in Zendesk Sell.
  2. Zoho Flow sends an SMS in Nexmo.
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Dispatch a welcome message in Nexmo for newly created contacts in Zendesk Sell

Zendesk Sell + Nexmo

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Supported triggers and actions

Integrate Zendesk Sell and Nexmo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Deal created

Triggers when a new deal is created

Contact created

Triggers when a new contact is created

Lead created

Triggers when a new lead is created

Delivery receipt generated

Triggers when a new delivery receipt is generated

SMS received

Triggers when a new SMS is received

All Actions - Actions are the automated tasks

Create task

Create a new task

Create lead

Creates a new lead

Create task

Create a new task

Create contact

Creates a new contact

Create deal

Create a new deal

Update deal

Updates the details of an existing deal by ID

Update lead

Updates the details of an existing lead by ID

Fetch lead

Fetch the details of the existing lead by email address

Fetch user

Fetch the details of the existing user by email address

Send SMS

Sends an SMS

Send WhatsApp verification

Sends a WhatsApp verification

Send WhatsApp message

Sends a new WhatsApp message

What is Zendesk Sell?

Zendesk Sell is sales force automation software that lets you manage tickets, build a web-based knowledge base, and create an online community for customer conversations.

CRM Sales Automation

What is Nexmo?

Nexmo provides APIs for SMS, voice, and phone verifications. You can replace passwords with single-use codes, validate phone numbers, and reach out to customers over multiple channels.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

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Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

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