Integrate Zoho Assist with Bigin by Zoho CRM
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Supported triggers and actions
Integrate Zoho Assist and Bigin by Zoho CRM using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Inbound request created
Triggers when a new inbound request created
Remote support session started
Triggers when a remote support session is started
Device added
Triggers when a new device is added
Device online
Triggers when a device is online
Device deleted
Triggers when a device is deleted
Screen share session end
Triggers when a screen share session is ended
Remote support session end
Triggers when a remote support session is ended
Inbound request dropped
Triggers when a inbound request is dropped
Inbound request declined
Triggers when a inbound request is declined
Inbound request transferred
Triggers when a inbound request is transferred
Inbound request expired
Triggers when a inbound request is expired
Unattended access session ended
Triggers when a unattended access session is ended
Inbound request picked
Triggers when a inbound request is picked
Remote support session customer joined
Triggers when a remote support session customer is joined
Inbound request delegated
Triggers when a inbound request is delegated
Unattended access session started
Triggers when a unattended access session is started
Device offline
Triggers when a device is offline
Screen share session started
Triggers when a screen share session is started
Product created
Triggers when a new product is created
Pipeline record created or updated
Triggers when a new pipeline record is created or updated
Call updated
Triggers when any detail of an existing call is updated
Product updated
Triggers when any detail of an existing product is updated
Pipeline record probability updated
Triggers when the probability of an existing pipeline record is updated
Pipeline record stage updated to closed
Triggers when an existing pipeline record stage is updated to closed, won, or lost.
Note added
Triggers when a new note is added
Task updated
Triggers when any detail of an existing task is updated
Pipeline record updated
Triggers when the details of an existing pipeline record are updated
Event created
Triggers when a new event is created
Event updated
Triggers when any detail of an existing event is updated
Contact updated
Triggers when any detail of an existing contact is updated
Pipeline record stage updated
Triggers when the details of a pipeline record stage is updated
Call created
Triggers when a new call is created
Contact created
Triggers when a new contact is created
Contact created or updated
Triggers when a new contact is created or updated
User added
Triggers when a new user is added
Company created
Triggers when a new company is created
Task created
Triggers when a new task is created
Company updated
Triggers when any detail of an existing company is updated
Pipeline record created
Triggers when a new pipeline record is created
All Actions - Actions are the automated tasks
Create unattended session
Creates a new unattended session
Create unattended group
Creates a new unattended group
Schedule session
Schedules a screen sharing session
Create session
Creates a new screen sharing session
Update unattended computer
Updates the details of an existing unattended computer
Update unattended group
Updates the details of an existing unattended group
Fetch unattended computer
Fetches the details of an existing unattended computer
Fetch unattended group
Fetches the details of an existing unattended group
Update call
Updates the details of an existing call
Create or update pipeline record
Creates a new pipeline record or updates the details of the pipeline record if it already exists
Create or update product
Creates a new product or updates the details of an existing product
Remove tag from record
Removes an existing tag from the specified record
Send email
Sends an email to the specified contact
Create task
Creates a new task
Create tag
Creates a new tag in the selected module
Create or update contact
Creates a new contact or updates the details of an existing contact
Add note
Adds a note to the selected module
Create event
Creates a new event
Add tag to record
Adds a tag to the specified record
Create user
Creates a new user
Create call
Creates a new call
Create or update company
Creates a new company or updates the details of the company if it already exists
Update task
Updates the details of an existing task
Update event
Updates the details of an existing event
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update pipeline record
Updates the details of an existing pipeline record
Update user
Updates the existing user
Update product
Updates the details of an existing product
Add product to pipeline record
Adds a product to the selected pipeline record
Fetch event
Fetches the details of an existing event by title or ID
Fetch company
Fetches the details of an existing company by name or ID
Fetch user
Fetches the details of an existing user by email address or ID
Fetch contact
Fetches the details of an existing contact by email address, name, or ID.
Fetch pipeline record
Fetches the details of an existing pipeline record by its name or ID
Fetch product
Fetches the details of an existing product by ID, name, or code
Fetch call
Fetches the details of an existing call by its ID or the contact ID
Fetch task
Fetches the details of an existing task by name or ID
What is Zoho Assist?
Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.
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What is Bigin by Zoho CRM?
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