Integrate Zoho Bookings with Twilio

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Trigger an SMS notification via Twilio when a new booking is made in Zoho Bookings

Send SMS confirmations to assist customers in managing their appointments efficiently. This flow will send a text message from Twilio following a new booking in Zoho Bookings.

How it works
  1. The flow triggers when an appointment is booked in Zoho Bookings.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
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Trigger an SMS notification via Twilio when a new booking is made in Zoho Bookings

Zoho Bookings + Twilio

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Supported triggers and actions

Integrate Zoho Bookings and Twilio using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Appointment canceled

Triggers when an appointment is canceled

Payment failure

Triggers when a payment fails

Appointment booked

Triggers when an appointment is booked

Appointment rescheduled

Triggers when an appointment is rescheduled

Appointment marked as no-show

Triggers when an appointment is marked as no-show

Appointment marked as completed

Triggers when an appointment is marked as completed

SMS message received

Triggers when a new SMS message is received

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

All Actions - Actions are the automated tasks

Create appointment

Creates a new appointment

Create service

Creates a new service

Reschedule appointment

Reschedules appointment to another slot

Update service

Updates the details of an existing service by service ID

Update appointment

Updates the details of an appointment

Fetch appointment

Fetches the details of an existing appointment by ID

Fetch availability

Fetches the details of the availability by resource ID or staff ID

Fetch service

Fetches the details of the selected service

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

What is Zoho Bookings?

Zoho Bookings is an appointment scheduler application for professional consultants and service providers to find the perfect time to meet customers.

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

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Sales Director, Artico

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

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Technical Engineer, Master Liveaboards

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