Integrate Zoho Commerce with EvaluAgent

Send information between Zoho Commerce and EvaluAgent automatically, without writing any code, using Zoho Flow.

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Set up a contact in EvaluAgent following a purchase in Zoho Commerce

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will set up a new contact in EvaluAgent for each purchase occurring in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow creates a new contact in EvaluAgent.
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Set up a contact in EvaluAgent following a purchase in Zoho Commerce

Zoho Commerce + EvaluAgent

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Supported triggers and actions

Integrate Zoho Commerce and EvaluAgent using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Declined order

Triggers when an order is declined

Shipped order

Triggers when an order is shipped

Delivered order

Triggers when an order is delivered

New order

Triggers when a new order is received

Product created

Triggers when a new product is created

Canceled order

Triggers when an order is canceled

Confirmed order

Triggers when an order is confirmed

Product updated

Triggers when the details of an existing product are updated

Evaluation created

Triggers when a new evaluation is added

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create product

Creates a new product

Invite member to portal

Invites a member to the selected portal using email address

Create variant

Creates a new variant for the specified product

Create coupon

Creates a new coupon

Mark order as confirmed

Marks the status of the specified order as confirmed

Update variant

Updates the details of an existing variant

Mark order as delivered

Marks the status of the specified order as delivered

Update product

Updates the details of an existing product

Mark order as void

Marks the status of the specified order as void

Mark order as shipped

Marks the status of the specified order as shipped

Fetch variant - By name

Fetches the details of an existing variant by name

Fetch product - By name

Fetches the details of an existing product by name

Fetch customer - By email address

Fetches the details of an existing customer by email address

Fetch variant - By SKU

Fetches the details of an existing variant by SKU

Fetch sales order

Fetches the details of an existing sales order

Fetch customer - By ID

Fetches the details of an existing customer by ID

Fetch product - By ID

Fetches the details of an existing product by ID

Fetch variant - By ID

Fetches the details of an existing variant by ID

Create contact

Creates a new contact

Create user

Adds a new user

Update user

Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.

What is Zoho Commerce?

Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.

E Commerce Popular Zoho

What is EvaluAgent?

EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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