Integrate Zoho Commerce with EvaluAgent
Send information between Zoho Commerce and EvaluAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Set up a contact in EvaluAgent following a purchase in Zoho Commerce
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will set up a new contact in EvaluAgent for each purchase occurring in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow creates a new contact in EvaluAgent.
Set up a contact in EvaluAgent following a purchase in Zoho Commerce
Zoho Commerce + EvaluAgent
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Supported triggers and actions
Integrate Zoho Commerce and EvaluAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Declined order
Triggers when an order is declined
Shipped order
Triggers when an order is shipped
Delivered order
Triggers when an order is delivered
New order
Triggers when a new order is received
Product created
Triggers when a new product is created
Canceled order
Triggers when an order is canceled
Confirmed order
Triggers when an order is confirmed
Product updated
Triggers when the details of an existing product are updated
Evaluation created
Triggers when a new evaluation is added
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create product
Creates a new product
Invite member to portal
Invites a member to the selected portal using email address
Create variant
Creates a new variant for the specified product
Create coupon
Creates a new coupon
Mark order as confirmed
Marks the status of the specified order as confirmed
Update variant
Updates the details of an existing variant
Mark order as delivered
Marks the status of the specified order as delivered
Update product
Updates the details of an existing product
Mark order as void
Marks the status of the specified order as void
Mark order as shipped
Marks the status of the specified order as shipped
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch product - By name
Fetches the details of an existing product by name
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch sales order
Fetches the details of an existing sales order
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch variant - By ID
Fetches the details of an existing variant by ID
Create contact
Creates a new contact
Create user
Adds a new user
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
What is Zoho Commerce?
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
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