Integrate Zoho Commerce with LiveAgent
Send information between Zoho Commerce and LiveAgent automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Establish a new contact in LiveAgent after a purchase is made in Zoho Commerce
Enable seamless post-purchase customer support by instantly creating contacts in your help desk software. This flow will set up a new contact in LiveAgent for each purchase occurring in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow creates a new contact in LiveAgent.
Establish a new contact in LiveAgent after a purchase is made in Zoho Commerce
Zoho Commerce + LiveAgent
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Supported triggers and actions
Integrate Zoho Commerce and LiveAgent using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Declined order
Triggers when an order is declined
Shipped order
Triggers when an order is shipped
Delivered order
Triggers when an order is delivered
New order
Triggers when a new order is received
Product created
Triggers when a new product is created
Canceled order
Triggers when an order is canceled
Confirmed order
Triggers when an order is confirmed
Product updated
Triggers when the details of an existing product are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
Company created
Triggers when a new company is created
All Actions - Actions are the automated tasks
Create product
Creates a new product
Invite member to portal
Invites a member to the selected portal using email address
Create variant
Creates a new variant for the specified product
Create coupon
Creates a new coupon
Mark order as confirmed
Marks the status of the specified order as confirmed
Update variant
Updates the details of an existing variant
Mark order as delivered
Marks the status of the specified order as delivered
Update product
Updates the details of an existing product
Mark order as void
Marks the status of the specified order as void
Mark order as shipped
Marks the status of the specified order as shipped
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch product - By name
Fetches the details of an existing product by name
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch sales order
Fetches the details of an existing sales order
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch variant - By ID
Fetches the details of an existing variant by ID
Add contact to group
Adds a contact to the selected group
Create contact
Creates a new contact
Create company
Creates a new company
Create ticket
Creates a new ticket
Remove contact from group
Removes a contact from the selected group
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by ID or subject
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address
What is Zoho Commerce?
Zoho Commerce is an online store builder that lets you manage your website, inventory, shipping, taxes, and payments. You can offer coupons, announce updates through your blog, and optimize store content with SEO tools.
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What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
