Integrate Zoho Commerce with WATI
Send information between Zoho Commerce and WATI automatically, without writing any code, using Zoho Flow.
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Establish a new contact in WATI after a purchase is made in Zoho Commerce
Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will establish a new contact in WATI whenever a purchase is made in Zoho Commerce.
How it works
- The flow triggers when an order is confirmed in Zoho Commerce.
- Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
Establish a new contact in WATI after a purchase is made in Zoho Commerce
Zoho Commerce + WATI
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Supported triggers and actions
Integrate Zoho Commerce and WATI using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Declined order
Triggers when an order is declined
Shipped order
Triggers when an order is shipped
Delivered order
Triggers when an order is delivered
New order
Triggers when a new order is received
Product created
Triggers when a new product is created
Canceled order
Triggers when an order is canceled
Confirmed order
Triggers when an order is confirmed
Product updated
Triggers when the details of an existing product are updated
Message received
Triggers when a new message is received
New message received from contact
Triggers when a new message is received from the specified contacts
Session message sent
Triggers when a new session message is sent
Template message sent
Triggers when a new template message is sent
All Actions - Actions are the automated tasks
Create product
Creates a new product
Invite member to portal
Invites a member to the selected portal using email address
Create variant
Creates a new variant for the specified product
Create coupon
Creates a new coupon
Mark order as confirmed
Marks the status of the specified order as confirmed
Update variant
Updates the details of an existing variant
Mark order as delivered
Marks the status of the specified order as delivered
Update product
Updates the details of an existing product
Mark order as void
Marks the status of the specified order as void
Mark order as shipped
Marks the status of the specified order as shipped
Fetch variant - By name
Fetches the details of an existing variant by name
Fetch product - By name
Fetches the details of an existing product by name
Fetch customer - By email address
Fetches the details of an existing customer by email address
Fetch variant - By SKU
Fetches the details of an existing variant by SKU
Fetch sales order
Fetches the details of an existing sales order
Fetch customer - By ID
Fetches the details of an existing customer by ID
Fetch product - By ID
Fetches the details of an existing product by ID
Fetch variant - By ID
Fetches the details of an existing variant by ID
Send template message
Sends an approved template WhatsApp message
Add or update contact
Adds a new contact or updates the details of an existing contact
Send session message
Sends a WhatsApp message to an open session
What is Zoho Commerce?
What is WATI?
WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.
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Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
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Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more
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