Integrate Zoho Connect with Trengo
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Supported triggers and actions
Integrate Zoho Connect and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Poll created
Triggers when a new poll is created
Task updated
Triggers when the details of an existing task is updated
User mentioned in post
Triggers when the configuration user is mentioned in a conversation
Announcement comment created
Triggers when a new comment is created in announcements
Forum updated
Triggers when an existing forum post is updated
Forum created
Triggers when a new forum is created
Task status changed
Triggers when the status of an existing task is updated
Question created
Triggers when a new questions is created
Task open
Triggers when a task status is marked as open
Member removed from board
Triggers when a member is removed from a board
Announcement updated
Triggers when the details of an existing announcement is updated
Board created
Triggers when a new board is created
Task unassigned
Triggers when a task is unassigned
Group created
Triggers when a new group is created
Task reminder
Triggers when a task is created with a reminder
Announcement created
Triggers when a new announcement is created
User mentioned in comment
Triggers when the configuration user is mentioned in a conversation comment
Member added in group
Triggers when a member added to group
Status created
Triggers when a new conversation is posted
Task assigned
Triggers when a task is assigned
Event invited
Triggers when an invitee is added to an event
Event updated
Triggers when the details of an existing event is updated
Task completed
Triggers when a task is completed in selected board
Member added in board
Triggers when a member is added to a board
New task created
Triggers when a new task is created
Event created
Triggers when a new event is created
Member removed from network
Triggers when a new member is removed from the selected network
Member added in network
Triggers when a new member added to the selected network
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Ticket label added
Triggers when a new label is added to an existing ticket
Ticket closed
Triggers when an existing ticket is closed
Ticket reopened
Triggers when an existing ticket is reopened
Note created
Triggers when a new internal message is created
Outbound message sent
Triggers when a new outbound message is sent
Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks
Invite user
Invites a user to the selected network
Add comment in post
Adds a comment in the specified post
Create checklist
Creates a checklist for the specified task
Create board from board template
Creates a new board from an existing saved template
Add comment in task
Adds a comment in the specified task
Add member to board
Adds a member to the selected board
Create task in section
Creates a new task in the selected section
Add member to group
Adds a member to the selected group
Create private event
Creates a new private event
Create forum post
Creates a new forum post
Create conversation
Creates a new conversation in the selected group
Create board
Creates a new board
Create private task
Creates a new private task
Create group event
Creates a new group event
Create group
Creates a new group in the selected network
Archive board
Archives the selected board
Archive group
Archives the selected group
Archive task
Archives the selected task
Unarchive board
Unarchives the selected board
Unarchive group
Unarchives the selected group
Fetch user
Fetches the details of an existing user by email address
Remove member from group
Removes a member from the selected group
Fetch post
Fetches the details of an existing post by ID or metadata
Create ticket
Creates a new ticket
Create profile
Creates a new profile
Create contact
Creates a new contact
Assign label for ticket
Assigns the specified label for an existing ticket
Send ticket message
Sends a ticket message
Send email
Sends an email to the specified email address
Update profile
Updates the details of an existing profile by ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Fetch ticket
Fetches the details of an existing ticket by ID
Update contact custom field
Updates the details of an existing contact custom field
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
What is Zoho Connect?
Zoho Connect is team collaboration software that helps teams communicate faster and get work done easily. You can plan tasks with your colleagues, prioritize, and track the progress of work.
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What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
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