Integrate Zoho CRM with GatewayAPI

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Send a greeting email in GatewayAPI for a newly added contact in Zoho CRM

Send personalized welcome emails to every new contact in your customer relationship management platform. This workflow ensures that a welcome email is sent in GatewayAPI whenever a new contact is added in Zoho CRM.

How it works
  1. The flow triggers when a new contact is created in Zoho CRM.
  2. Zoho Flow sends an SMS message to a specified group of recipients in GatewayAPI.
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Send a greeting email in GatewayAPI for a newly added contact in Zoho CRM

Zoho CRM + GatewayAPI

Build your own integrations between Zoho CRM and GatewayAPI

Connect Zoho CRM and GatewayAPI with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho CRM and GatewayAPI using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Entry created or updated

Triggers when a record entry is created or updated

New lead

Triggers when a new lead is created

New user

Triggers when a new user is created

Updated deal

Triggers when an existing deal is updated

New module

Triggers when a new module is created

User created or updated

Triggers when the details of an existing user are created or updated

New contact

Triggers when a new contact is created

Updated module entry

Triggers when an entry is updated in the selected module

New module entry

Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)

New note

Triggers when a new note is added

All Actions - Actions are the automated tasks

Send email template

Sends an email to the specified users

Create or update contact

Creates a new contact. Updates the contact details if the email already exists.

Raise signal

Raises a signal to Zoho CRM

Add user

Adds a new user

Update module entry

Updates the specified module entry

Create or update lead

Creates a new lead. Updates the lead details if the email already exists.

Remove tags

Removes tags from the specified record

Convert lead to contact

Converts a lead to a contact

Create or update module entry

Creates a new module entry. Updates the module entry if it already exists

Add tags

Adds tags to the specified record

Update related module entry

Relates an entry in this module with an entry in another module

Send mail merge

Sends a mail merge with details of the selected record

Add note

Adds a note to the selected module

Create module entry

Creates a new module entry (eg., Leads, Deals, etc)

Update user

Updates the details of an existing user based on user ID

Fetch event

Fetches an event by its title or unique ID

Fetch lead

Fetches a lead by email address or unique ID

Fetch user

Fetches a user by name or email address

Fetch inventory template

Fetches an inventory template using ID

Fetch email template

Fetches an email template by name

Clone module entry

Clones an existing module entry

Fetch account

Fetches an account by its name or unique ID

Fetch contact

Fetches a contact by email address, unique ID, or name

Fetch deal

Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage

Delete module entry

Deletes the specified entry

Fetch product

Fetches a product by its name or unique ID

Fetch module entry

Fetches a module entry by the specified values

Schedule SMS message

Schedules the specified outgoing SMS messages

Send SMS message

Sends an SMS message to a specified group of recipients

Fetch message

Fetch details of the specified SMS message

Fetch balance

Fetches the details of your account balance

What is Zoho CRM?

Zoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads.

What is GatewayAPI?

GatewayAPI is an SMS gateway and services platform that lets you send, receive, and automate SMS messages.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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