Integrate Zoho CRM with RingCentral

Send information between Zoho CRM and RingCentral automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Send a welcome email in RingCentral for a recently created contact in Zoho CRM

Send personalized welcome emails to every new contact in your customer relationship management platform. This flow will send a welcome email in RingCentral when a new contact is created in Zoho CRM.

How it works
  1. The flow triggers when a new contact is created in Zoho CRM.
  2. Zoho Flow sends a new SMS to the specified phone number in RingCentral.
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Send a welcome email in RingCentral for a recently created contact in Zoho CRM

Zoho CRM + RingCentral

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Add a new contact in RingCentral when a new contact is added in Zoho CRM

Achieve flawless duplication of contact information by avoiding human errors. This flow will add a new contact in RingCentral for every new contact created in Zoho CRM.

How it works
  1. The flow triggers when a new contact is created in Zoho CRM.
  2. Zoho Flow creates a new contact in RingCentral.
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Add a new contact in RingCentral when a new contact is added in Zoho CRM

Zoho CRM + RingCentral

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Generate a new contact in RingCentral each time a new contact is created in Zoho CRM

Ensure effective engagement by marketing and sales with up-to-date contact information across platforms. This flow will generate a new contact in RingCentral each time a new contact is created in Zoho CRM.

How it works
  1. The flow triggers when a new contact is created in Zoho CRM.
  2. Zoho Flow creates a new contact in RingCentral.
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Generate a new contact in RingCentral each time a new contact is created in Zoho CRM

Zoho CRM + RingCentral

Build your own integrations between Zoho CRM and RingCentral

Connect Zoho CRM and RingCentral with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zoho CRM and RingCentral using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Updated module entry

Triggers when an entry is updated in the selected module

New module

Triggers when a new module is created

User created or updated

Triggers when the details of an existing user are created or updated

New contact

Triggers when a new contact is created

Entry created or updated

Triggers when a record entry is created or updated

New lead

Triggers when a new lead is created

New user

Triggers when a new user is created

Updated deal

Triggers when an existing deal is updated

New module entry

Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)

New note

Triggers when a new note is added

Call disconnected

Triggers when a call is ended

Call missed

Triggers when a call is missed

New team chat

Triggers when a new team chat is created

New call

Triggers when a new call is initiated or received

Call recorded

Triggers when a call is recorded

New voicemail

Triggers when a new voicemail is sent or received

Call answered

Trigger when a call is answered

New SMS

Triggers when a new SMS is sent or received

All Actions - Actions are the automated tasks

Update related module entry

Relates an entry in this module with an entry in another module

Send mail merge

Sends a mail merge with details of the selected record

Send email template

Sends an email to the specified users

Raise signal

Raises a signal to Zoho CRM

Add user

Adds a new user

Create or update module entry

Creates a new module entry. Updates the module entry if it already exists

Add tags

Adds tags to the specified record

Remove tags

Removes tags from the specified record

Convert lead to contact

Converts a lead to a contact

Add note

Adds a note to the selected module

Create module entry

Creates a new module entry (eg., Leads, Deals, etc)

Create or update contact

Creates a new contact. Updates the contact details if the email already exists.

Update module entry

Updates the specified module entry

Create or update lead

Creates a new lead. Updates the lead details if the email already exists.

Update user

Updates the details of an existing user based on user ID

Fetch user

Fetches a user by name or email address

Fetch event

Fetches an event by its title or unique ID

Fetch lead

Fetches a lead by email address or unique ID

Clone module entry

Clones an existing module entry

Fetch account

Fetches an account by its name or unique ID

Fetch inventory template

Fetches an inventory template using ID

Fetch email template

Fetches an email template by name

Fetch contact

Fetches a contact by email address, unique ID, or name

Fetch deal

Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage

Delete module entry

Deletes the specified entry

Fetch product

Fetches a product by its name or unique ID

Fetch module entry

Fetches a module entry by the specified values

Create team message

Creates a new team message

Initiate ring-out call

Initiates a two-legged ring-out call based on the specified caller and callee phone number

Create contact

Creates a new contact

Send SMS

Sends a new SMS to the specified phone number

Block or allow phone number

Updates the blocked or allowed phone number list with the specified phone number

Update contact

Updates the details of an existing contact

Fetch ring-out call status

Fetches the status of a 2-legged ring-out call

Fetch extension

Fetches the details of the existing extension

Fetch call record by ID

Fetches the details of an existing call record by ID

Fetch call by ID

Fetches the details of an existing call by ID

Fetch user

Fetches the details of an existing user

Fetch contact

Fetches the details of an existing contact

Fetch call by session ID

Fetches the details of an existing call by session ID

Fetch message by ID

Fetches the details of an existing message record by message ID

What is Zoho CRM?

Zoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads.

What is RingCentral?

RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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