Integrate 123FormBuilder with Deskpro
Send information between 123FormBuilder and Deskpro automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Deskpro whenever a new submission is made in 123FormBuilder
Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Deskpro in response to each new form submission in 123FormBuilder.
How it works
- The flow triggers when a new submission is added to the selected form in 123FormBuilder.
- Zoho Flow creates a new ticket in Deskpro.
Create a ticket in Deskpro whenever a new submission is made in 123FormBuilder
123FormBuilder + Deskpro
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Supported triggers and actions
Integrate 123FormBuilder and Deskpro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Form created
Triggers when a new form is created
Form submission added
Triggers when a new submission is added to the selected form
Organization created
Triggers when a new organization is created
Person added
Triggers when a new person is added
Ticket updated
Triggers when any detail of a ticket is updated
Ticket response received
Triggers when a new response is received for a ticket
Ticket created
Triggers when a new ticket is created
All Actions - Actions are the automated tasks
Add person
Adds a new person
Create organization
Creates a new organization
Create ticket
Creates a new ticket
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch organization
Fetches the details of an existing organization
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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