Integrate Basin with Helpshift

Send information between Basin and Helpshift automatically, without writing any code, using Zoho Flow.

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Create a new ticket in Helpshift following a form submission in Basin

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Helpshift each time a form is submitted in Basin.

How it works
  1. The flow triggers when a new submission is added in Basin.
  2. Zoho Flow creates a new issue in Helpshift.
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Create a new ticket in Helpshift following a form submission in Basin

Basin + Helpshift

Build your own integrations between Basin and Helpshift

Connect Basin and Helpshift with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Basin and Helpshift using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission added

Triggers when a new submission is added

Issue updated

Triggers when the details of an existing issue are updated

Issue created

Triggers when a new issue is created

All Actions - Actions are the automated tasks

Fetch submission

Fetches a submission based on the search query provided

Create issue

Creates a new issue

Add message

Adds a message to an existing issue

Add note

Adds a private note to an existing issue

Create FAQ

Creates a new FAQ

Fetch issue

Fetches the details of an existing issue by issue ID, author email address, or assignee ID

Fetch user

Fetches the details of an existing user by email address

What is Basin?

Basin is a form-builder platform that lets you create forms with flexible controls, filter spam emails, and search through all submissions.

Forms

What is Helpshift?

Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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