Integrate Capsule CRM with MessageBird

Send information between Capsule CRM and MessageBird automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Send a greeting email in MessageBird for a newly added contact in Capsule CRM

Improve customers' initial experience with a personalized welcome email. This flow will send a welcome email in MessageBird when a new contact is created in Capsule CRM.

How it works
  1. The flow triggers when a new person is created on Capsule CRM in Capsule CRM.
  2. Zoho Flow sends an SMS message in MessageBird.
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Send a greeting email in MessageBird for a newly added contact in Capsule CRM

Capsule CRM + MessageBird

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Create a contact in MessageBird each time a contact is created in Capsule CRM

Eliminate the hassle of manually duplicating contacts, allowing you to focus on more productive tasks. This flow will create a contact in MessageBird every time a contact is created in Capsule CRM.

How it works
  1. The flow triggers when a new person is created on Capsule CRM in Capsule CRM.
  2. Zoho Flow creates a new contact in MessageBird.
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Create a contact in MessageBird each time a contact is created in Capsule CRM

Capsule CRM + MessageBird

Build your own integrations between Capsule CRM and MessageBird

Connect Capsule CRM and MessageBird with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Capsule CRM and MessageBird using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New User

Triggers when a new user is added

New Task

Triggers when a new open task is created

New Person

Triggers when a new person is created on Capsule CRM

New Organization

Triggers when a new organization is created

New Opportunity

Triggers when a new opportunity is created

New Case

Triggers when a new case is created

New channel message received

Triggers when a new channel message is received

All Actions - Actions are the automated tasks

Create Case

Creates a new case

Create Person

Creates a new person on Capsule CRM

Create Opportunity

Creates a new opportunity

Create Task

Creates a new task

Find person

Finds the details of the specified person by ID

Create group

Creates a new group

Send SMS

Sends an SMS message

Reply to Conversation

Adds a new message to an existing conversation and sends it to the contact you're talking to

Start channel conversation

Starts a new channel conversation

Send voice message

Sends a voice message

Send MMS

Sends a new MMS message

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Add contact to group

Adds an existing contact into group by group ID

Fetch contact

Fetches the details of an existing contact

Remove contact from group

Removes an already added contact from group by group ID

What is Capsule CRM?

Capsule CRM is customer relationship management software that lets you manage all your contacts and documents, as well as your sales pipeline. You can attach notes, tasks, and emails and customize fields according to your needs.

CRM Premium

What is MessageBird?

MessageBird is a customer communication platform. You can send voice messages, integrate video calling with your system, and connect to carriers across the globe.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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