Integrate CloudTalk with Office 365
Send information between CloudTalk and Office 365 automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Initiate an SMS notification from CloudTalk following a booking in Office 365
Send SMS confirmations to assist customers in managing their appointments efficiently. This flow will initiate an SMS message from CloudTalk in response to a new booking in Office 365.
How it works
- The flow triggers when a new event is added in the selected calendar in Office 365.
- Zoho Flow sends an SMS message in CloudTalk.
Initiate an SMS notification from CloudTalk following a booking in Office 365
Office 365 + CloudTalk
Add a new contact in Office 365 whenever a new contact is added in CloudTalk
Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow will add a new contact in Office 365 whenever a new contact is added in CloudTalk.
How it works
- The flow triggers when a new contact is created in CloudTalk.
- Zoho Flow creates a new contact in Office 365.
Add a new contact in Office 365 whenever a new contact is added in CloudTalk
CloudTalk + Office 365
Build your own integrations between CloudTalk and Office 365
Connect CloudTalk and Office 365 with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate CloudTalk and Office 365 using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Call created
Triggers when a new call of the selected type is created
Agent created
Triggers when a new agent is created
Contact created
Triggers when a new contact is created
Event updated
Triggers when any detail of an existing event is updated
Email received
Triggers when a new email is received
Calendar added
Triggers when a new calendar is added
Event added
Triggers when a new event is added in the selected calendar
Contact added
Triggers when a new contact is added
All Actions - Actions are the automated tasks
Add activity
Adds an activity to an existing contact
Create contact
Creates a new contact
Create agent
Creates a new agent
Send SMS
Sends an SMS message
Add note
Adds a note to an existing contact
Update agent
Updates the details of an existing agent
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID or keyword
Send email
Creates and sends an email to a recipient
Create contact
Creates a new contact
Create event
Creates a new event in the selected calendar
Add user
Adds a new account user
Update contact
Updates the details of an existing contact by ID
Update user
Updates the details of a user by ID
Update event
Updates the details of an existing event by ID
Fetch event
Fetches the details of an existing event by title or ID
Invite user
Invites the specified user to your group
Fetch user
Fetches the details of a user by display name
Find contact folder
Finds a contact folder using name
Fetch contact
Fetches the details of an existing contact by name
What is CloudTalk?
CloudTalk is an intuitive cloud-based call center software solution for sales and support teams of all sizes. It also lets you integrate your phone system with the most popular CRM, ecommerce, and helpdesk systems.
Similar apps
What is Office 365?
Office 365 is a suite of cloud apps by Microsoft. You can manage all your services from one place, collaborate with colleagues, and access data across devices.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
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Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
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Technical and Operations Head, TruAct
