Integrate Deskpro with Roll

Send information between Deskpro and Roll automatically, without writing any code, using Zoho Flow.

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Generate a task within your Roll for fresh tickets initiated in Deskpro

Efficiently address customer concerns by promptly creating tasks. This flow will create a task in Roll for new tickets created in Deskpro.

How it works
  1. The flow triggers when a new ticket is created in Deskpro.
  2. Zoho Flow creates a new task in Roll.
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Generate a task within your Roll for fresh tickets initiated in Deskpro

Deskpro + Roll

Build your own integrations between Deskpro and Roll

Connect Deskpro and Roll with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Deskpro and Roll using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Project created

Triggers when a new project is created

Time record created

Triggers when a new time record is created

Task created

Triggers when a new task is created

Company created

Triggers when a new company is created

All Actions - Actions are the automated tasks

Add person

Adds a new person

Create organization

Creates a new organization

Create ticket

Creates a new ticket

Add note to ticket

Adds a note or message to the selected ticket

Update ticket

Updates the details of an existing ticket

Fetch ticket

Fetches the details of an existing ticket by its ID

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Create company

Creates a new company

Create task

Creates a new task

Create project

Creates a new project

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

What is Roll?

Roll is a project management application that lets you manage projects, track time, assign tasks and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

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